Patient Portal Training Support

5 days ago


Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

The role is to provide comprehensive administrative support to the Patient Portal Trainer. Undertaking a wide range of tasks working flexibly to ensure all tasks are completed at all times. The Administrator will be responsible for the booking of training rooms and scheduling training sessions across both sites.

The Administrator will be the first point of contact for enquires and will be responsible for responding to all queries, correspondence and issues within the department. Provide support to Staff in answering enquiries on using the current e-referral/booking services cross site. Assist the Patient Portal team with the management of all Worklists & support any audits required by the service. The post holder must be prepared to telephone patients/consultants and other Key Stake holders.

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 500,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ over 6,500 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.



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