Housing Assistant

3 days ago

Lincoln, United Kingdom CITY OF LINCOLN COUNCIL Full time

**Please note**: City of Lincoln Council do not accept CVs.

We are looking for someone to join Tenancy Services as a Housing Assistant on permanent, part time job share basis, working in one of our Tenancy Management teams.

The teams provide the front-line service to Council tenants in the City of Lincoln, dealing with such issues as rent arrears, anti-social behaviour and general estate management duties.

The Housing Assistant, reporting directly to the Area Housing Manager, provides administrative support to the Manager and a team of Housing Officers, as well as carrying out specific tasks, including the processing of mutual exchanges.

Full training will be given, so if you have some experience of undertaking a variety of administrative tasks and of working directly with the public, we would like to hear from you.

**Key responsibilities**:

- Act as first point of contact by receiving and managing all enquiries, resolving problems as far as possible.
- Work under the general direction of the Area Housing Manager by providing a full and collaborative support service to Housing Officers, other tenancy services staff and members of the public.
- Contribute to the effective and efficient management of the council’s housing stock.
- Ability to use Microsoft office software to be able to produce letters, spreadsheets and reports.
- Ability to deal calmly and confidently in emotional situations and when dealing with angry or upset customers.
- Ability to work under own initiative as well as part of a team.
- Ability to organise and prioritise work, meet deadlines, work under pressure and handle a number of tasks simultaneously.
- A minimum of five GCSEs or equivalent, including mathematics and English to minimum grade ‘C’ and / or equivalent qualifications or experience.

**Benefits we offer**:

- Flexible working options / Flexi time scheme.
- Generous annual leave entitlement plus bank holidays.
- Local government pension scheme (currently 23.4% employer contribution).
- Employee online discount scheme (including cinema, retail/supermarkets and homeware/tech).
- Health and Wellbeing support.
- Sustainable Travel Options (Tax free bike scheme and discounted City parking).

As a Disability Confident Scheme employer, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.

**Job Types**: Part-time, Permanent

Pay: £25,213.00-£25,267.00 per year

Expected hours: 18.5 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Health & wellbeing programme

Schedule:

- Monday to Friday

Work Location: In person

  • Neighbourhood Officer- Housing

    2 weeks ago

    Lincoln, United Kingdom Platform Housing Group Full time

    **Are you passionate about making a difference and improving our Neighbourhoods?** Our Neighbourhood Officers are at the heart of what we do as an organisation. We have a great opportunity for a Neighbourhood Officer to join our Localities team providing a comprehensive housing management service, working with communities and neighbourhoods in the...

  • Community Safety Officer- Anti-social Behaviour

    2 weeks ago

    Lincoln, United Kingdom Platform Housing Group Full time

    **Are you passionate about making a difference and improving our Neighbourhoods?** We are currently recruiting for a Community Safety Officer to join our friendly and supportive Localities and Community Safety team. From day one, you will be part of a well-respected and supportive team. You will also have the flexibility to control your own working day, and...

  • Housing Assistant

    2 weeks ago

    Lincoln, United Kingdom CITY OF LINCOLN COUNCIL Full time

    **Please note**:City of Lincoln Council do not accept CVs. We are looking for someone to join Tenancy Services as a Housing Assistant on a fixed term, full time basis for 6 months, working in one of our Tenancy Management teams. The teams provide the front-line service to Council tenants in the City of Lincoln, dealing with such issues as rent arrears,...

  • Housing Solutions Assistant x2

    6 days ago

    Lincoln, United Kingdom East Midlands Jobs Full time

    At the City of Lincoln Council, we think diversity drives improvement. We are many different people, with different cultures, backgrounds and ideas, but we all share the same passion for providing great service to our community. A career with us is rewarding in lots of different ways. We’re an ambitious authority and our vision for Lincoln is set to...

  • Admin Assistant

    2 weeks ago

    Lincoln, United Kingdom The Orders of St Johns Care Trust Full time

    Administration Assistant Location: Hartsholme House, Lincoln Pay rate: £12.68 Contracted Hours: 35 **ABOUT THE ROLE** You’ll support the Home Manager with a full range of reception, administrative and basic finance activities to ensure the Home runs smoothly. Often the first point of contact for enquiries, you’ll demonstrate a professional and...

  • Front of House

    1 week ago

    Lincoln, United Kingdom Pepperells Ltd Full time

    **Role Specification - Front of House** The front of house role at Pepperells Solicitors is multifunctional, encompassing front of house, business administration and client services. The role will predominantly require the applicant to work on front of house operations in the Lincoln Office Branch. This role is often the first point of contact for the Firm...

  • Housing Officer

    1 week ago

    Lincoln, United Kingdom Serco Inc. Full time

    Copy URL Housing Officer Full Time - 12 hours - Hourly - £12.48 Lincoln Here within our Initial Accommodation and Support Services Contract, an opportunity has arisen for an experienced Housing Officer with strong interpersonal skills. We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the...

  • Housing Solutions Assistant

    2 weeks ago

    Lincoln, United Kingdom CITY OF LINCOLN COUNCIL Full time

    **Please note**:City of Lincoln Council do not accept CVs. At the City of Lincoln Council, we think diversity drives improvement. We are many different people, with different cultures, backgrounds and ideas, but we all share the same passion for providing great service to our community. A career with us is rewarding in lots of different ways. We’re an...

  • Support Worker

    2 weeks ago

    Lincoln, United Kingdom Framework Housing Association Full time

    **Salary** PERMANENT, 37HRS, GRADE 2 AS, £24,398, FTE **Contractual hours** 37 **Basis** Full-Time **Region** Lincoln **Package** Life Assurance, Pension (up to 4%), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, learning programmes tailored to suit different roles and...

  • Housing Solutions Assistant

    1 week ago

    Lincoln LN, United Kingdom CITY OF LINCOLN COUNCIL Full time £26,020 - £26,077 per year

    Please note: City of Lincoln Council do not accept CVs.At the City of Lincoln Council, we think diversity drives improvement. We are many different people, with different cultures, backgrounds and ideas, but we all share the same passion for providing great service to our community. A career with us is rewarding in lots of different ways. We're an ambitious...