IT Helpdesk Coordinator

3 days ago

Maidenhead, United Kingdom Modis Full time

Modis are partnering with a highly reputable client on the expansion of their IT Helpdesk. The team are based in a specialist department of the organisation and they support this business unit with a wide range of IT and business process queries.

The team are now looking for an enthusiastic, polite and professional individual to assist the team in the coordination of their support queries through their service management tool. You will work with business stakeholders to understand queries and thenallocate these queries to the correct representative. You will also monitor mailboxes to ensure all tasks are allocated and organised.
- Excellent customer service skills and professionalism
- Very good experience with MS Office
- A good foundation of IT knowledge
- An aspiration to progress into a career in IT

This is an exciting opportunity for someone looking to strengthen their IT knowledge whilst learning new skills and utilising their current organisation skills. This is a 12 month contract opportunity based part onsite in Maidenhead and part remote. Therole has been deemed inside of IR35.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

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