General Sales Manager

**Job Title**:General Sales Manager**
Location**: Volkswagen Newport

**Contract Type**: Permanent / Full-time

**Hours**:5 days out of 7 on a rota (working every other weekend)

**Position Pays**: Competitive

**The Opportunity**

Sinclair Motor Group are looking for an experienced General Sales Manager to lead our sales team at our Volkswagen dealership in Newport.This role will see you use your sales management experience to lead the team, providing a high-quality service forour customers.You will have a desire to succeed, outstanding communication and influencing skills and a proven track record of success in a similar role. Reporting to the Head of Business, this role offers the opportunity to join a leading automotive retailgroup in South Wales.

**Key Responsibilities**
- Responsible for ensuring our customers receive an exceptional level of customer service promoting loyalty, retention and satisfaction of the brand and dealership.
- Developing sales and marketing plans and budgets to achieve agreed financial, marketing and sales objectives including new cars, accessories, used cars, finance, overheads and all related items.
- Provide coaching and training to sales people to improve their job performance, with particular emphasis on: customer satisfaction, prospecting and customer follow up, sales process, time management and product knowledge.
- Controlling and monitoring the Sales Executive prospect system ensuring that all information is being entered, updated and used effectively in line with brand and Sinclair Group requirements.
- Organising, direct and control the activities of sales staff and administrative support to achieve plans and budgets.
- Ensuring optimum use of all material, financial and personnel resources.
- Promoting and nurturing a customer care culture delivering care levels consistent with the expectations of the manufacturer and Sinclair Motor Group.
- Provide coaching and training to sales people to improve their job performance.
- To monitor trade in the relevant markets and departmental performance, taking action as required.
- Responsible for providing business reports to Head of Business and Head of Franchise.
- Ensuring that within your area of operation all regulations and standards with regards to FCA are adhered to for both Finance & Insurance.

**More About you**:
To succeed in this role, you will need:

- Sales Management experience within the Automotive sector.
- Strong verbal & numerical analytical ability.
- Good communication skills to question, listen, interpret and explain concepts.
- A friendly, confident and approachable disposition.
- Excellent leadership skills with the ability to engage and motivate a team whilst encouraging, empowering, and trusting others to deliver results

**What’s in it for you?
**In addition to receiving a competitive salary, you will also have access to a range of other benefits including:

- 30 days annual leave including bank holidays which increases with length of service
- Birthday day off
- Contributory Pension Scheme
- Staff discounted parts and servicing plus a free MOT every year
- Recognition of length of service at 5,10,20,30 & 40 years anniversary
- Life Assurance (death in service benefit) *
- Staff Car Scheme*
- Colleague Referral Scheme / Customer Referral Schemes
- Cycle to Work Scheme
- Employee Assistance programme with access to a 24/7 helpline
- Sinclair Foundation - charitable foundation designed to support members or their close family who find they need financial support at times of ill-health.
- Development opportunities within the Sinclair Group
- Free on-site parking