Customer Service Advisor

3 days ago


Wokingham, United Kingdom Remarkable Jobs Full time

**Customer Service Advisor**

**Location: Wokingham, Berkshire**

**Salary: Depending on experience + excellent benefits**

**Full-time/Permanent**

Remarkable Jobs are currently working with a leading organisation, who are a leader in the aggregate industry and associated operations in demolition and construction. Our client is looking for a Customer Service Advisor to join their expanding team.

**'Customer Service Advisor' Main Responsibilities**:

- Adding customer orders and enquiries onto the CRM system.
- Ensuring all customer details are accurate and up to date on the CRM.
- Handle customer complaints and escalate to management when required.
- Support the planning and scheduling of work to ensure client expectations are met.

**Experience, Key Skills and Experience for this 'Customer Service Advisor' role**:

- 1 years work experience within a similar customer service position.
- Experienced with using CRM systems.
- Possess good computer skills, including Outlook, Word and Excel.
- Have excellent organisation and communication skills.
- Be a strong team player with great inter personal skills.

**Job Types**: Full-time, Permanent

**Salary**: £16,215.30-£25,254.56 per year

**Benefits**:

- Company pension
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Wokingham: reliably commute or plan to relocate before starting work (preferred)

Application question(s):
**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)
- CRM: 1 year (preferred)
- Microsoft Excel: 1 year (preferred)

Work authorisation:

- United Kingdom (preferred)

Work Location: One location



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