Health Care Assistant Acute Nhs Experience

**About your role**

You will be working in an Acute NHS Trust providing support at ENT outpatient appointments in Consultant led clinics. You MUST have worked in an acute NHS setting to be considered, preferably on Surgery, A&E or theatre departments. Experience in Care Homes will not be considered.

**Role Responsibilities**

An exciting development opportunity has arisen to join our ENT Outpatients team as an HCA Band 2.

We are looking for an individual with a good standard of education, with English and Maths GCSE at grade A-C (or predicted), excellent verbal and written communication skills. Promoting a professional corporate image, you will care for patients in general out-patients.

Reporting directly to the ENT out-patient sister, you will work as a member of the multidisciplinary team, supporting staff in all aspects of clinical care, clerical roles, stock maintenance, cleaning, and management of equipment. You will provide an efficient, helpful and friendly service for patients, carers and members of the multidisciplinary team.

The out-patient service works collaboratively with the consultants, specialist nurses, health records and appointments to strive for a seamless patient focused service. We are dedicated to ensuring a high standard of safety and quality of care is delivered and we continue to embrace challenge and improve our service. We pride ourselves in having strong leadership and encourage staff involvement and engagement.

The department is open Monday to Friday 08.00 to 18.00, although occasionally there are some clinics run outside these times.

Clinical Support

1. Ensure a safe and tidy working environment at all times e.g. patient areas - clean and tidy bed tables, clinical areas, corridors - uncluttered etc.

2. Undertake a range of duties involving direct patient care, as instructed by experienced practitioners’ and ensure delegated nursing care is completed safely and effectively.

3. Assist in monitoring patients’ condition, record observations as instructed, and report to nursing staff.

4. Assist patients to access and use toilet facilities, and dispose of body waste.

5. Assist in the collection of pathological specimens e.g. Urine, faeces, sputum

6. Assist with moving patients and equipment within the unit and between wards and departments, in accordance with safe moving and handling techniques.

7. Assist staff with therapeutic and diagnostic procedures by preparing, cleaning and handling equipment when necessary

8. Help maintain materials, equipment and stock, reporting problems and defects in a timely and appropriate manner

9. Respond and provide assistance, as directed by registered staff, in the event of health emergency.

10. Help patients’ in maintaining emotional wellbeing, personal hygiene, appearance and dignity, observing and reporting any changes to registered staff.

11. Undertake duties appropriate to the role and patient care needs as follows:

- Escorting patients for investigations
- Provide Refreshments as required and assist with feeding for patients who are unable
- Complete administrative duties as required

12. Undertake duties appropriate to the role and patient care needs with relevant training as required for example
- Ensure Trolleys are cleaned and set daily
- Tidy clinic rooms
- MRSA swabbing
- Venepuncture
- Assisting with scoping patients in clinic

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and skills may vary depending on the specific needs of the individual or organization.

**Job Types**: Temporary contract, Zero hours contract
Contract length: 9 weeks

Pay: £18.00 per hour

Expected hours: 17 per week

**Benefits**:

- Referral programme

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Acute NHS Hospital: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: OPNHCA