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Gypsy, Roma and Traveller Liaison

2 weeks ago

Southampton, United Kingdom University Hospital Southampton NHS Trust Full time

Working as part of the Patient Support Hub team, the Liaison officer will provide a direct point of contact for families from the Gypsy, Roma, and Traveller communities accessing hospital services-The liaison officer will work with clinical and non-clinical staff to ensure all Trust services are inclusive and culturally sensitive to meet the needs of the communitiesWorking with the Head of Patient Experience to develop metrics and measures of care that highlight where inequalities and inequity may be found across patient experience and outcomes-Support our Gypsy, Roma, and Traveller families in accessing information, raising concerns, and advocating a high quality of care for all.Develop a Trust action plan for developing and improving our services to be more culturally appropriate and responsive