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Café Supervisor

2 weeks ago


Kilmarnock, United Kingdom Crossroads Community Hub Full time

We are a local charity which had food and community at the heart of the project. We have a café and a development kitchen within our Hub, including a meeting room and a Farm Shop.

Do you have a passion for high-quality food and drink? Because this is who we need.

Someone with a quality food-led background with exceptional customer service skills, a real eye for detail, and the ability to work alongside the Hub Manager in training great people and building sales. Alongside having some financial awareness you will either be an experienced Cafe Supervisoror a strong supervisor looking for your first supervisory position and your background will be working in hospitality, cafes, customer-facing catering operations, or cafe bakeries - in a hands-on capacity.

It is a part time position and a great opportunity to gain experience and to motivate teams and develop your leadership skills.
A massive bonus is that it is a daytime-preferred operation, so you will have a great work-life balance.

**ROLE: CAFE SUPERVISOR**

**As the Cafe Supervisor you will**:

- Manage all day-to-day operations alongside and deputise for the Hub Manager.
- Help to control labour and all costs & budgets.
- Supervise, train, and develop your team.
- Work in a hands-on capacity leading from the front.
- Maintain high standards, compliance, and company systems & procedures.
- Help to manage stock and control wastage.
- Deliver exceptional customer service.
- Work to company targets and KPIs'.

Shift pattern is Wednesday to Sunday

**Attributes**:

- Experience as an assistant restaurant/cafe/coffee shop/cafe bakery/catering manager or a strong supervisor in busy fast-paced commercial customer-facing operations.
- An understanding of the financial side of the business.
- Excellent people, communication, and supervisory skills.
- A hands-on lead from the front approach and a very keen eye for detail.
- A good understanding of legislation & compliance.
- The ability to motivate and enthuse people and teams to deliver results.
- A positive and outgoing personality and outlook.
- IT literate - working with systems & processes.

**Job Types**: Part-time, Permanent
Part-time hours: 24 per week

Additional pay:

- Tips

**Benefits**:

- On-site parking
Schedule:

- 8 hour shift
**Experience**:

- First-Line Managers: 1 year (preferred)