Facilities Officer

**Working Style**:
You’ll be based in the Borough for 4 days a week, playing a key role in serving the local community. Whether you’re working on the frontline or behind the scenes, you’ll be part of a dedicated team making a real difference to residents’ lives.

**What you’ll be doing**:
As a Facilities Officer, you’ll play a vital role in making sure our buildings are safe, efficient and welcoming - for colleagues, residents and everyone who uses them.

Working mainly from Kensington Town Hall, you’ll take care of the day-to-day tasks that keep things running smoothly. That includes everything from managing building access and maintaining records, to supporting project work and overseeing contractors. You’ll be the first point of contact for facilities queries and will help plan and deliver services, events and building support across some of the council’s busiest spaces.

You’ll be part of a close-knit team working across our core buildings. It’s a role that requires a mix of attention to detail, practical problem-solving and great communication - and you’ll get the chance to work closely with other departments, residents and suppliers to keep everything on track.

For further details, please review the Job Description and Person Specification

**What you’ll bring**
You’ll have experience in facilities management - ideally across both hard and soft services - and understand what it takes to manage buildings that are in constant use. You’ll be confident using systems like CAFM, access control and Microsoft Office, and you’ll bring a proactive, organised approach to keeping on top of multiple tasks and requests.

What really sets you apart is your people skills. You’ll be someone who builds good relationships quickly, stays calm under pressure and knows how to balance competing priorities while keeping things moving. You’ll also have a solid understanding of health and safety, risk assessments and contract management - with a willingness to pitch in wherever needed.

**Why join us**
At RBKC, we’re all in - investing in our people, our communities and our future.

You’ll be part of the Workplace Operations team - a collaborative, supportive group working alongside colleagues in Property, Safety, Tech and more. Together, we look after the workspaces that keep the council running and help colleagues deliver vital services to our residents.

This is more than just keeping buildings ticking over. It’s about shaping environments that feel safe, accessible and efficient - and helping the organisation work better as a whole. You’ll be supported to develop your skills and grow your career in a team that values your ideas and your effort.

**About us**
Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough.

As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all.

In this role, you’ll get stuck in - planning ahead, solving problems, and helping ensure our workspaces meet the needs of everyone who uses them.

**Interview dates & role requirements**
Interviews week commencing 11th August 2025
This role requires a Standard DBS

**Ready to join us?**
We’re all in - are you? If you share our values and have the skills to contribute, we’d love to hear from you.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.