Medical Receptionist

2 weeks ago

Wigan, United Kingdom Platt House Surgery Full time

Checking-in patients who are consulting with members of the practice team Dealing with patient enquiries at the counter Make sure that the waiting room kept is clean and tidy throughout the day, with relevant information posters and digital displays maintained. Ensure that any tasks requested by the clinical team are carried out including informing patients of their results and arranging appointments. Undertake administrative duties as requested Telephone & Communication Handle all telephone and general enquiries in a professional manner, referring urgent calls to clinical staff. Using a telephone triage approach to navigate patients to the appropriate service or clinician.

Participation in an annual individual performance review Completion of all mandatory and supplementary training as requested by the Practice Manager within agreed time frames. Other Tasks Attend regular Reception/Admin Team Meetings and Staff meetings as required Any other tasks or duties allocated by GPs or Practice Manager

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