Receptionist/care Navigator
4 days ago
**Overview**
**Duties**
- Serve as the primary point of contact for patients, addressing inquiries and providing guidance throughout their healthcare journey.
- Assist with scheduling appointments and managing calendars to ensure timely access to care.
- Maintain accurate patient records through data entry, filing, and documentation management.
- Provide front desk support, including managing multi-line phone systems and greeting patients with professionalism.
- Collaborate with healthcare providers to coordinate care plans and follow-up services.
- Ensure compliance with office management protocols while maintaining a welcoming environment for patients.
- Support administrative functions such as clerical tasks, customer support, and general office duties as needed.
**Skills**
- Proficient in Emis clinical system
- Strong computer literacy with experience in data entry and filing systems.
- Excellent organisational skills with the ability to manage multiple tasks efficiently.
- Previous experience as a medical receptionist is preferred, along with personal assistant experience.
- Demonstrated proficiency in time management and phone etiquette to handle patient interactions effectively.
**Job Type**: Part-time
Pay: £12.21 per hour
Expected hours: 08.00 - 18.30 per week
Ability to commute/relocate:
- Wigan WN3 4NW: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- medical receptionist: 1 year (preferred)
Work Location: In person
Reference ID: Experienced Receptionist required
Expected start date: 01/09/2025
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