Field Support Specialist

3 days ago

Maidstone, United Kingdom Snap-on UK Holdings Full time

**£30k basic, plus 10% opportunity and £7,500.00 car allowance.**

As the Franchise Support Specialist (FSS), you will provide support to sales operations. This role is unique to Snap-on **and full training will be given**. This role can be seen as an entry level role with brilliant career prospects in our highly successful business.

Principally accountable for conducting route surveys, the FSS will also conduct franchise inventories and support the business with ‘terminating’ franchisees. Although this role will be predominantly based in the South East, additional national travel may be required depending on business needs.

1. Route Surveys (75% of role)
- Conduct route surveys properly and in accordance with qualitative and quantitative criteria as set forth in the survey guidelines as established by Snap-on
- Prepare schedule and align surveys with neighbouring Franchisee boundaries

2. Support Franchisee Terminations (15% or role)
- Attending the head-office facility as required (Kettering, Northants). Working with the internal management team to ensure that the terminating franchise is terminated efficiently and effectively

3. Franchisee Inventories (10% of working)
- Conduct Franchisee inventories to maintain accurate accounting records and report results to Franchise Manager with recommendations
- Advise Franchisee in effective inventory management practices
- Adaptability
- Relationship building
- Sales effectiveness
- Planning orientation
- Dependability/Reliability

This role is suited to those who wish to build career in sales with a brand leader.

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00-£35,000.00 per year

**Benefits**:

- Bereavement leave
- Company pension
- Employee discount
- Sick pay
- Store discount
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

**Experience**:

- Field based: 2 years (preferred)

Licence/Certification:

- driving licence (required)

Willingness to travel:

- 75% (required)

Work Location: On the road

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