Senior Customer Support and Sales Specialist

**The Role**

**Senior Sales Specialist
- Jewson Frazer Civils
- Maidstone**

As a **Senior Sales Specialist** with **Jewson Frazer Civils** can expect a varied role where no two days are the same. This role has been long standing within our fast paced and agile business and you will be responsible for maximisingprofitability through building successful working relationships with customers, colleagues and suppliers by delivering excellent customer service.

As **Senior Sales Specialist** you will report to the Sales Centre Manager and work within the sales office team based in Maidstone. This team boasts 25 years' service with the Jewson Civils Frazer brand and this is a rare opportunity to jointhis passionate and friendly team.

At Saint-Gobain, we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a 'Top Employer' for 7 consecutive years. If you are a quick learner, you like working in a team,and you want to know what it's like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as a **Senior Sales Specialist**

**Here's a short breakdown of the key focus areas in this role**
- Maximising customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products offering specific product advice
- Developing new customer accounts and lapsed accounts
- Realising full potential of all customer interactions and build strong, effective relationships with customers and suppliers, managing feedback accordingly
- Ensuring all customer orders are fulfilled in a timely fashion

**Is this role right for me?**

**Our key attitudes; Innovative. Customer Focused. Agile. Open and Engaging. Entrepreneurial** - are what makes us and how we like to work at Saint-Gobain. These are shared characteristics of us all and traits we look for in future team members.We are looking for the right person to fit in with our culture, but we know this needs to be right for you too.

This role is open to applicants with different experiences; are you a construction material retail employee who wishes to develop more within sales? Maybe you are a field-based sales representative who is ready for a more desk based role?

If you think you match with the following, then we would love to hear from you
- Sales experience in a construction retail background (could be merchant/ supplier/ manufacturer) is essential in this role
- A basic understanding of the market and product knowledge
- Able to work on own initiative and as part of a team
- Proactive, flexible and enthusiastic attitude
- Demonstrable customer service focus
- IT literate
- Able to create and maintain successful relationships
- Able to handle difficult situations and diffuse conflict

**Are Jewson Civils Frazer and Saint-Gobain the right company for me?**
- We are on a mission to '**Make the World a Better Home**'; this is about creating solutions that improve the performance of buildings, to be responsible and ethical, and to support our local communities. It's also our journey to Net CarbonZero. So if you want to be part of our new vision and share the same passion as us, we'd love to hear from you.
- Regardless of which business you join, you will be welcomed into a professional and warm environment, where we value all of our employees equally and have a strong focus on their health, safety and wellbeing at all times. Did you know we've won 'Top UK& Global Employer' 7 years running?

**Are Saint-Gobain an Inclusive employer?**

We're working hard to be, and we're keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, what football team you support, taste in music, fashion sense or anything else thatmakes you, you

We believe that working in a diverse business can be more enjoyable, teams can be more innovative, and make better decisions. We already employ many fantastic people from diverse backgrounds, but we still want to do more.

**Click apply, we would love to hear from you.