Senior Systems Engineer

4 days ago


Banstead, United Kingdom Edison Hill Search Full time

We are currently seeking a Senior Systems Field Engineer to join our team based on the London/Surrey borders. As a key member of our team, you will work closely with our clients, account managers, and admin teams to provide exceptional on-site IT supportand network upgrades. Our goal is to provide a consultative and professional approach to dealing with customers, ensuring we identify opportunities and escalate/feedback concerns where necessary.

**The Role**

As a Senior Systems Field Engineer, you will be responsible for ensuring that our clients' networks run smoothly, proactively identifying and escalating issues where necessary. You will also be responsible for providing helpdesk support when not on-siteand assisting the sales team in bidding for new clients or planning for project work.

**Requirements**:
To be considered for this exciting opportunity, you should meet the following requirements:

- A passion for providing exceptional technical support and customer service
- 3+ years' experience working within a VAR/MSP servicing multiple vertical markets in a similar role
- In-depth experience with installation, configuration, and troubleshooting of Server 2012/16/19 and Microsoft Office 365
- Experience in installing new firewalls reliably and securely (experience with ZyXel, Sophos, and Cisco Meraki is preferred)
- Based on the London/Surrey borders and a car driver

**Salary and Benefits**

**Edison Hill is acting as an employment agency in relation to this vacancy. PLEASE ENSURE THAT THE JOB REFERENCE NUMBER APPEARS IN THE SUBJECT BOX.



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