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Head Housekeeper

2 weeks ago

Milton Keynes, United Kingdom WGC Full time

Head Housekeeper Novotel Milton Keynes, Saxon Street, Leyburn Court, Heelands, Milton Keynes, MK13 7RA Rate**:£29500** | Hours**:40 per week** Benefits**:Fixed hours contract available - Life Insurance - Free access to Doctor and Legal helpline | Counselling/Wellbeing Support Service | Discounts from 200 top retailers | Training budget of upto £5,000 per year with unlimited career progression** WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Head Housekeeper, you will report to your Area Manager and be responsible for supporting your team in the day to day running of the housekeeping department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company. WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more. Benefits also include: - Life and Critical Illness Insurance - DiscountStore with discounts from ASDA, O2 and more - Discounted hotels and flights - Low-cost health insurance - Full workplace pension scheme - 28 days holiday Your role will include: - Work to improve productivity and efficiency of room cleaning - Analyse guest data to plan resources and materials required to meet operational requirements - Maintain strong working relationship with GM, Exec Housekeeper and Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice - Identify ways to improve Guest Satisfaction - Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling - Recruit, train, manage and monitor team performance daily/weekly - Deliver and exceed financial targets - Manage expenditure and payroll to ensure budgets are achieved - Participate in training to improve skills and performance - Solve routine challenges that occur on the job **Instant apply** With **_Instant Apply_** your details are passed directly to the the hiring manager, who will contact you within 24 hours to arrange your interview and potential start date. **< Tick this box to receive updates on new jobs in hotels and hospitality** from WGC and our partners.