Field Care Supervisor

6 days ago

Tetbury, United Kingdom Mash Group Full time

**Job Title: Field Care Supervisor / Care Coordinator**
Location: Based in Tetbury | Covering Gloucestershire and supporting Bristol

**Salary**: £27,000 per annum
Hours: 37.5 hours per week | Full-Time | Permanent
Reports To: Registered Manager / Area Manager

**About Aspire Care SW**
We are currently looking for a proactive Field Care Supervisor / Care Coordinator to join our Tetbury-based team. This is a dynamic role combining both field-based responsibilities and coordination support, playing a vital part in maintaining our standards of care and service efficiency across Gloucestershire, with some involvement in Bristol.

**Role Overview**
This role suits someone who thrives in a fast-paced, people-focused environment. You'll split your time between community visits and office-based duties, ensuring compliance, quality, and continuity of care services delivered by our agency staff.

**Key Responsibilities**
**Field-Based Duties**
- Conduct initial care assessments, risk assessments, and service reviews with clients and providers
- Carry out regular spot checks and supervisions for agency care staff
- Support onboarding and induction processes for new workers
- Ensure all placements are delivering safe, high-quality, person-centred care
- Visit client sites to maintain relationships and uphold service standards
- Respond to any urgent issues in the field and support resolution

**Coordination / Office-Based Duties**
- Liaise with clients to understand and fulfil ongoing staffing needs
- Manage and update care rotas using internal systems
- Assist with last-minute shift cover and emergency bookings
- Maintain accurate staff compliance records and documentation
- Support with recruitment processes, interviews, and right-to-work checks
- Contribute to audits, CQC compliance preparation, and internal reviews
- Participate in the shared on-call rota as needed

**About You**
**Essential**:

- Previous experience in a care coordination or supervisory role (domiciliary or agency setting)
- Sound understanding of CQC requirements and safe care delivery
- Excellent people and communication skills, with a calm and professional manner
- IT literate and confident in using rostering or care management software
- Full UK driving licence and access to a car

**Desirable**:

- NVQ/QCF Level 3 in Health & Social Care (or working towards)
- Knowledge of the healthcare recruitment sector
- Familiarity with areas across Gloucestershire and Bristol

**What Aspire Care SW Offers**
- £27,000 annual salary
- 37.5 hours per week (Mon-Fri)
- Mileage and travel expenses reimbursed
- Supportive, tight-knit team culture
- Hybrid role with a healthy mix of field and office work
- Opportunities for progression within a growing organisation
- Ongoing training and professional development

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