Field Care Supervisor
15 hours ago
Field Care Supervisor / Care Coordinator
Tetbury/Bristol
Our client is a specialist care provider delivering high-quality, person-centred staffing solutions to clients in their own homes across Gloucestershire. They pride themselves on offering responsive, professional, and reliable care services, supporting both our clients and our staff to achieve the best possible outcomes.
Due to continued growth, they are seeking a proactive and organised Field Care Supervisor / Care Coordinator to join their Tetbury-based team.
This is a varied and rewarding position, ideal for someone who thrives in a fast-paced, people-focused environment. You will balance field-based quality assurance and supervision with office-based coordination duties, ensuring the safe, compliant, and efficient delivery of care services.
Key Responsibilities
Field-Based Duties
- Conduct initial care needs assessments, risk assessments, and service reviews
- Carry out regular staff supervisions and spot checks
- Support onboarding and induction of new care staff
- Ensure staff deliver safe, high-quality, person-centred care
- Visit clients' homes to maintain relationships and service standards
- Respond to and support the resolution of urgent field-based issues
Coordination / Office-Based Duties
- Liaise with clients to understand and meet care requirements
- Manage and update care rotas using internal systems
- Arrange last-minute shift cover and emergency bookings
- Maintain accurate staff compliance records and documentation
- Support recruitment processes, including interviews and right-to-work checks
- Assist with audits, CQC compliance preparation, and internal reviews
- Participate in a shared on-call rota (one evening per week and one weekend per month)
About You
Essential Requirements
- Minimum 1 year's experience in a care coordination or supervisory role (domiciliary or agency setting)
- Strong understanding of CQC requirements and safe care delivery
- Excellent communication and interpersonal skills with a calm, professional approach
- IT literate and confident using rostering or care management systems
- Full UK driving licence and access to a car (willingness to travel)
- Strong time management skills with the ability to plan work efficiently
Desirable
- NVQ/QCF Level 3 in Health & Social Care (or working towards)
- Knowledge of the healthcare recruitment or agency sector
- Familiarity with Gloucestershire and Bristol areas
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