Risk & Insurance Assistant

2 days ago

Matlock, United Kingdom Derbyshire County Council Full time

**Risk & Insurance Assistant**

**Matlock/Hybrid**

**£24,958 to £26,871**

An exciting opportunity has arisen within the Risk & Insurance team for a **dynamic** and **committed individual** to support the council as Risk & Insurance Assistant (Claims), with the core function of the role being supporting the council to handle **insurance claims** effectively and efficiently.

You will be involved in all aspects of claims administration, customer support, financial transactions, claim payments and recoveries. You will work with various risk and insurance databases and work flexibly to support all areas of the team, with an opportunity to build your own areas of expertise.

You will be joining a team of motivated and welcoming risk and insurance professionals and have a manager who is supportive and keen to facilitate your development, with the potential to work towards a professional qualification in risk and insurance.

You will be expected to have a good understanding of the policies relating to highways to handle claims efficiently and in a timely manner.

**What will I be doing**:
Administer claims for the County Council and other parties
- Gather and process information to enable accurate assessments of cover/legal liability
- Make informed decisions on self-insured claims in line with agreed authority limit
- Act as the main point of contact for insurers for claims exceeding authority limit
- Assist in maintaining systems, guidance notes and procedure manuals
- Provide information and support to those within the service area and other departments
- Handling queries from internal and external customers
- Contribute to the success of the team, planning and organising workload to meet deadlines

This list is not exhaustive, take a look at our comprehensive job profile for more detail.

**What skills and experience do you need to have**:
***Excellent **numeracy, literacy and accuracy** skills and an ability to use **initiative** to solve problems
- Strong **administrative** and **organisational skills**:

- **Customer care** and resolution-focused and an ability to prioritise and work **accurately**:

- Good **investigation skills**, and initiative to resolve day to day problems
- Experience of working with **database systems** and Microsoft packages
- Good **interpersonal**, **written** and **verbal communication** skills
- Educated to level 2, including NVQ and GCSE or equivalent

**What we offer you**:
25 days of annual leave plus another 5 once you reach 5 years of continuous service, plus bank holidays
- Flexi time, allowing up to an additional 2 days of leave per month
- Training and development opportunities
- On the job training from a supportive team
- Generous local government pension scheme
- Guaranteed incremental annual pay increases
- Access to a comprehensive wellbeing package
- Cycle to work scheme
- Discounts at selected county leisure centres
- and much more

Our Risk & Insurance team is based in Matlock, Derbyshire, but we also work at home on a hybrid basis. There'll be an opportunity to discuss future working arrangements at interview including full time, part time and flexible working according to the needs of the service.

We're always pleased to hear from talented people so if you're looking to join a dynamic team and have the skills and experience we're looking for, then we'd like to hear from you.

Provisional Interview Dates: w/c 3rd June in person

  • Business Services Assistant/admin

    6 days ago

    Matlock, United Kingdom TCLRec Full time

    **What's involved with this role**: **Temporary Business Services Assistant/Admin - Insurance Claims** **Job Ref: Derbyshire 5256490** **Pay Rate: £12.94 per hour PAYE** **Hours per week: 37 Monday - Friday, normal working hours** **Role Length: This opening assignment is for 1-2 months** **City: Matlock, Derbyshire** **Hybrid working - Minimum 2 days...

  • Healthcare Assistant

    1 week ago

    Matlock, United Kingdom Blythe House Hospicecare Full time

    Key Tasks and Responsibilities 1. To work with, and support the patient, relatives and carers; being sensitive to their changing physical, psychosocial and spiritual needs. 2. To provide skilled nursing care using risk assessment and care planning tools in conjunction with the Community Nursing Team and in accordance with the medical care prescribed by the...

  • Teaching Assistant

    4 days ago

    Matlock, United Kingdom Teacher Active Full time

    TeacherActive, one of the UKs largest leading education recruitment agencies, is proud to be working with a mainstreams primary schools across Derby that are looking for Teaching Assistants. We are committed to providing our schools with dedicated, passionate and quality Teaching Assistants with proven experience and who are engaged in supporting...

  • Teaching Assistant

    1 week ago

    Matlock, United Kingdom Teacher Active Full time

    TeacherActive are currently looking for a confident, reliable and experienced KS2 TA / Higher Level Teaching Assistant to join a welcoming school in Carlton. This is a fantastic opportunity to support teaching and learning across Key Stage 2, while also gaining valuable classroom leadership experience by covering lessons in the teacher’s absence.We work...

  • Accounts Assistant

    1 week ago

    Matlock, United Kingdom Kirkland Associates Full time

    Job Description Job Title: Accounts AssistantSalary: £24,000 – £27,500 + bonus & benefits We’re hiring an Accounts Assistant! Looking to join a friendly and supportive team where no two days are the same? We’re on the lookout for someone with strong finance skills and a great attitude to join our established finance department. Flexitime –...

  • Business Services Assistant

    1 week ago

    Matlock, United Kingdom ESSENTIAL EMPLOYMENT LTD Full time

    Business Services Assistant needed in Darley Dale, Matlock, £12.21ph PAYE - 5280729 Contribute to the delivery of the purchasing, invoicing and payment functions of the business team within Highways Operations Service and across the broader highways department. Assist in the delivery of an efficient administrative service to Derbyshire Highways, including...

  • Aspiring Probation Officer – Learning Support Assistant Hackney

    6 days ago

    Matlock, United Kingdom Milk Education Full time

    Aspiring Probation Officer – Learning Support Assistant Hackney Aspiring Probation Officer – Learning Support Assistant Hackney – Education and Training – Aspiring Probation Officer – Learning Support Assistant Start Date: January 2026 Pay: £102 per day Hours: Monday–Friday, Term Time Only Aspiring Probation Officer – Learning Support...

  • Nursery Assistant Relief

    1 week ago

    Matlock, United Kingdom Busy Bees Full time

    **Do you want to see personal growth opportunities beyond where you are now and well into the future? Busy Bees have assisted thousands of existing members of staff to achieve just that and are now recruiting for more talented people to join us.** **Zero-hour** working is a benefit in itself as it gives you the opportunity for flexible working, our **Busy...

  • Housekeeping Assistant

    1 week ago

    Matlock, United Kingdom Pinelodge Holidays Ltd Full time

    **Job title**:Housekeeping Assistant **Location**:Landal Darwin Forest, Matlock **Salary**:£7.47 - £10.00 per hour **Contract**:Casual **Benefits**: Including: - 28 days holiday entitlement (pro rata for part time) - Life Assurance - Staff Discount - Annual Pay Review - Discretionary Bonus Scheme - Discounted Gym Membership Pinelodge Holidays is a...

  • Sub Agent

    2 weeks ago

    Matlock, United Kingdom Jackson Civil Engineering Full time

    Jackson Civil Engineering is dynamic, innovative, and focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity, and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting and varied projects. We want our people to succeed both in work and...