Data Quality

**Job title**: Data Quality & IT Lead Reports to: Jennifer Raper, Business Manager Job purpose: Responsible to the Business Manager for delivery on the QOF contract and all local and national Enhanced Services To lead & support the data quality team ensuring the provision of good quality data To lead the practice IT systems ensuring smooth delivery of its systems Special Considerations: The ability to communicate effectively with all members of the Practice Team To work towards the business objectives To be up to date with QoF & enhanced services contractual frameworks To be professional, confidential, empathetic, approachable and reliable To be flexible in terms of time to meet the needs of the role Knowledge, Skills and Experience: Excellent communication and interpersonal skills Excellent IT skills Excellent attention for detail Good analytical, organisational, motivational and problem-solving skills Main Responsibilities: Responsible for maintaining & ensuring practice achievement of the Quality and Outcome Framework & all Enhanced Service contracts Ensure all items of service, enhanced service claims are made correctly and appropriately within the strict set timeframes Responsible for ensuring any audits & reports are correct for purpose Assist & support the Business Manager where necessary Ensure good quality of data recorded is maintained Carry out searches, audits and recalls as required by the practice Manage, maintain & undertake the monitoring patient call and recall systems for chronic diseases & QOF registers Lead the practice in building SystmOne templates & clinical reports, supporting good clinical care Pro-actively initiate data quality improvement projects Ensure accurate report output Interrogate data for audit purposes Manage & plan work/tasks of the Data Quality Team ensuring agreed deadlines are met, escalating any delays to the Business Manager Provide support & training for the data quality team in developing their skills & expertise Lead the data quality team in preparation for the annual flu fayre & other vaccination campaigns that are required for the practice to deliver Assist & supervise the Data Clerks & Summarisers in order to fulfil their roles Provide overall support to the Data Quality Team Responsible for ensuring the summarising of notes is meeting the required targets & escalating any delays to the Business Manager Undertake summarising of records following the practices processes Ensure the efficient running of the Practice IT systems Responsible for the implementation of new IT systems ensuring staff are appropriately trained in their use Provide support and advice to staff members undertaking IT trouble shooting role Develop and maintain 3rd party IT systems used by the Practice Induct new starters & carry out training for staff & clinicians on the use of practice IT systems & provide further support where necessary Keep up to date with the latest developments in Primary Care IT & communicating changes to the Business manager Report faults to software suppliers Support and guide members of staff in the use of the computer system Ensure security of data at all times Plan & attend the diabetes & respiratory meetings Chair the Palliative Care meetings Highlight areas for improvement/inaccuracies to the Business Manager Undertake any other additional duties appropriate to the post as requested by the Partners, or Management Team Other Duties and Responsibilities: Attend meetings as requested Uphold confidentiality at all times Follow security procedures Following Health and Safety procedures Adhere to infection control procedures Carry out any other duties relevant to the role Promote a positive attitude Be flexible in terms of meeting the needs of the business Communications and Working Relationships: Recognise the importance of effective communication with the team and strive to: Communicate effectively with all members of the Practice Team Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in the Job Description, the post-holder will have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation.
All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues and other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentialit