Food and Beverage Assistant

**“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá White House is a modern and elegantly newly refurbished hotel exceptionally located next to Regent’s Park, within a short walk from the world-renowned shopping streets of Oxford Circus & Regents Street. Warren Street, Great Portland Street and Regent’s Park underground stations are all within a 5-minute walk. ***Salary package: £26,780 plus service charge**// Hotel discounts // Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards and referral bonuses // many more** **Food & Beverage Assistant** Responsibilities will include, but are not limited to: To actively demonstrate excellence in customer care and service, whilst maintaining high levels of respect and a professional image at all times within the hotel. To maintain high levels of personal presentation and cleanliness in accordance with the hotel uniform and personal appearance standards. To ensure that all guests are welcomed into the outlets in a warm, genuine and professional manner and that where known, the guest is addressed by name. To be fully conversant with all the items of food and beverage available, to be able to describe menu items in an informative and helpful manner. To assist the guests in their selection of items and encourage additional sales. To answer any queries that may arise regarding the menu items. To assist in the taking of food and beverage orders and to deliver them to the kitchen or to the bar area for preparation in a timely manner. To prepare and pour drinks when ordered and to assist in the preparation of food items as required. To anticipate and identify guest expectations, to ensure that their needs are met and where possible to exceed demand. - Have Customer Service Experience - Be fluent English - Spanish knowledge desirable **Because belonging to the great Meliá family is being VIP** - **Competitive Salary**: - **Holidays**:28 days’ holiday including 8 public holidays - **Contributory pension scheme**: - **Discounted dental and health cover with HSF**: - **Personal Development**:programs designed to support your career right from the start, with unlimited access to online learning platform - **High street discounts**:with Perks at Work **At Meliá we are all VIP** Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want. Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, **VIP**People. - At Meliá Hotels International, we are committed to_ _**_equal opportunities between women and men_**_ _in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally._ - We promote our commitment to_ _**_equality and diversity_**_, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that_ _**_diversity and inclusion among our employees are essential for our success as a global company_**_._ - Additionally, we support the sustainable growth of our industry through_ _**_a socially responsible team_**_. In this sense, our motto is "_**_Towards a sustainable future, from a responsible present_**_". Thanks to all our collaborators, we make it possible._ If you want to be** “Very Inspiring People”**, follow us on: **INSTAGRAM** -**TWITTER** -**LINKEDIN** -**INDEED** -**GLASSDOOR** INDHOTEL