Care Coordinator
1 week ago
**Our Homecare Division**
Our Homecare division prides itself on being a quality homecare provider that coordinates and delivers domiciliary care, specialist care and complex care services to the elderly, children, and those with special needs within their homes.
**Working in our Homecare division**
Governed by the Care Quality Commission (CQC), our teams work with service users, their loved ones, local authorities, social services, and case managers to create customised homecare packages that promote independence, wellbeing, and quality of life.
On a daily basis, our teams coordinate visitations into people's homes to provide personal care to individuals, so that they can continue to live in their homes independently.
We have CQC registered branches and services in seven locations. Across our branches we have staff who plan and coordinate our services, and Care Workers out in the communities we serve.
**ABOUT THE ROLE**
**Medacs Homecare division i**s currently recruiting for a Care Coordinator.
**Here's some of the key responsibilities**:
- Ensuring all care workers are fully briefed before commencing a care package.
- Managing timekeeping and absences of the care workforce.
- Ensuring that all service users/clients are contacted via a monitoring telephone call on a monthly/quarterly basis and recorded on Coldharbour.
- Ensuring that all service users/clients and care worker files are up to date, scanned onto Coldharbour and any relevant information recorded on the appropriate section of Coldharbour.
- Ensuring that all complaints and concerns reported through events are recorded on the computer record and followed by the complaint's procedure.
- Ensuring payroll/invoice requests/queries are dealt with accurately and promptly
- Assisting with preparation of timesheets, ensuring the care plan and timesheet match
- Understanding and attending relevant training deemed necessary to the post, to enhance skills and service delivery.
**ABOUT YOU**
If you are process driven, enjoy working in a fast-paced environment whilst building relationships within a healthcare setting, then this role will be ideal for you to utilise your customer service skills.
**WHY MGG**
When joining MGG you will have access to a range of benefits that we have on offer:
- Competitive salaries
- 25 days annual leave plus bank holidays and your birthday off
- Company pension and life assurance
- Wellbeing support through an Employee Assistance Programme
- A voluntary mentoring programmes
- Reward and recognition quarterly awards
- Excellent induction plus ongoing training and development
- Clear career paths
**ABOUT US**
Medacs Global Group is a leading global healthcare workforce solutions provider. We provide a range of services including staffing, managed services, staff bank, occupational health, workforce consulting, social care and homecare..
Established in 1990, we have an enviable reputation for providing high quality locum, temporary and permanent doctors, nurses, allied health professionals, clinical assessor and care workers. We are the largest provider of locum doctors to the NHS and largestsupplier of specialist healthcare managed services outside of the United States.
MGG have operations across the United Kingdom, Ireland, Middle East, India, Australia and New Zealand, the Medacs Global Group and as a member of Impellam Group, our teams are part of a global community of over 2,500 people.
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