Helpdesk Administrator

2 weeks ago


London, United Kingdom Omni RMS Full time

**Helpdesk Administrator**

**Permanent, Full Time**

**Salary: £28,000 - £30,000**

**Location: Baker Street, London. NW1 5RS (office based Mon-Fri)**

Our client is recruiting for an experienced Helpdesk Administrator to join their facilities helpdesk on the Transport for London maintenance contract..

As Helpdesk Administrator, you will log and create new job orders, assign them to the relevant engineer or contractor and update the bespoke systems ( Maximo) and spreadsheets.
- Previous facilities experience
- Previous experience within a helpdesk or phone-based environment
- Previously used Maximo or similar CAFM system
- Excellent telephone manner and attention to detail
- Proficient IT Skills including MS Office (Outlook, Excel)
- Answering all incoming calls in a timely manner
- Raising enquiries, defects and jobs and assign to maintenance team
- Logging jobs into CAFM system - Maximo
- Populating and updating spreadsheets
- Liaising with other staff members, including external contractors

**Job Types**: Full-time, Permanent

Pay: £27,000.00-£29,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: 134780



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