Part Time Receptionist

**Receptionist - Part Time**

Our passionate team are seeking a Receptionist to join them in bringing wonderful experiences to our guests.

The County Arms overlooks a tranquil wooded valley and enjoys a convenient central location, lying within walking distance of Truro’s city centre.

You’ll be working in a popular pub with hotel-style accommodation that boasts a backdrop of beautiful rural views that can be appreciated from both inside and out. The vista features rolling green hills, a wealth of wildlife, and passing trains.

**What it’s like to be a Receptionist**

You’ll enter an environment that champions positivity and hard work. Operating in some of the world’s most beautiful locations, we love what we do and always go about our day with a sense of fun and with smiles on our faces.

We invest in our people. Forming part of a close-knit team of talented individuals, you’ll receive ongoing support and encouragement to take on new responsibilities and further your career. Be yourself, steer your progression, and join us on our exciting journey.

Working closely with the team at our busy hotel, you will:

- Provide a warm, welcoming, and wonderful check in experience.
- Handle a range of requests to deliver a memorable guest experience.
- Be a positive member of the team, supporting others wherever possible.

Our people take great pride in their pubs, guest houses, and hotels. They also say the personal development opportunities we offer set us aside from industry competitors when it comes to forging a successful career in hospitality.

On top of competitive pay, you’ll receive a wealth of benefits ranging from 28 days holiday (full-time), a generous staff discount, and much more (see below for full details).

**About You**

Whether you have previously worked in hospitality or not, you’re proud of what you have achieved in customer service and administrative roles. Striving to obtain further achievements, you possess a natural flair for communication and thrive on delighting guests. Your experience has seen you:

- Develop a passion for creating positive and memorable experiences that ‘wow’ your guests.
- Demonstrate a natural warmth towards guests, with the ability to build a rapport that puts them at ease.
- Thrive under pressure and get a buzz from working in a busy environment.
- Develop experience and confidence in using IT systems.
- Shine as a supportive team player.

**About Us**

St Austell Family Group is a family owned business with world class brewing and pubs at its heart. We began life in Cornwall over 170 years ago and have built a £200m business with internationally recognised beer brands in Tribute and Proper Job. We own two state-of-the-art West Country production sites, St Austell Brewery and Hare Brewery - home of Bath Ales, which we acquired in 2016.We own 180 pubs, 36 of which we manage ourselves, situated in some of the most iconic locations in the South West. Our ambition is growth, building a long-term progressive and profitable business, fit for future generations.

Our venues are exciting places to be. Dynamic, high-volume, and fast-paced, they are go-to destinations for high quality, locally-sourced food and drink. Being set in desirable coastal and rural locations means they each experience significant seasonal demand over the summer.

**What we offer in return**:

- 30% off food and drink in our pubs.
- 50% off overnight stays in our pubs.
- A free two-night stay in our pubs every year.
- Westfield Rewards, including discounts and rewards from hundreds of leading retailers, restaurants, and destinations.
- Cycle to work scheme on select roles.
- Learning and development opportunities.
- Career progression.
- Free food on shift.
- Family-friendly policies.
- Flexible working.
- Paid time off to volunteer for charity.

**Apply**:
If this sounds like the perfect job for you, we would love to hear more about you. Simply fill in the short form and we’ll get back to you very soon.

INDFOH