Nw Regional Compliance and Data Quality Officer

**General Information**:

- Salary
- £29,303 - £31,061
- Working Pattern
- Full Time, Part Time
- Vacancy Approach
- External
- Location
- Ashton-under-Lyne, Barrow-in-Furness, Birkenhead, Blackburn, Blackpool, Bolton, Bootle, Burnley, Carlisle, Chester, Crewe, Lancaster, Liverpool, Manchester, Preston, St Helens, Stockport, Warrington, Wigan, Workington
- Region
- North West
- Closing Date
- 10-Sep-2025
- Post Type
- Permanent
- Civil Service Grade
- EO
- Number of jobs available
- 1
- Reserve List
- 12 Months
- Job ID
- 9334

**Descriptions & requirements**:

- Job description

**Proud to serve. Proud to keep justice going.**

**About us**

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, w people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

**About the role**

The Compliance and Data Quality Support Officer will work to support HMCTS’s compliance requirements and data quality under the leadership of the Regional Support Unit (RSU). The role will report to the Regional Performance Lead and will be responsible for providing consistent and effective administrative and analytical support to the Performance Lead to ensure compliance and data quality reporting requirements and practices are embedded within a region. This will include acting as a first point of contact for front-line regional staff undertaking compliance and data quality reporting to provide advice, resolve issues and escalate key findings. This will also include monitoring courts’ completion of required reports and undertaking analysis to visualise and present this to the Regional Performance Lead within the regional support unit. This work will support the Regional Delivery Director and Service Owner in improving compliance and data quality across the region, through ensuring courts are regularly monitoring and reporting on key compliance and quality indicators.

**Accountable to the Regional Performance Lead for**:
**Monitoring Data Quality Activity Reporting**:

- Monitor the completion of required data quality activity reports on a weekly, monthly, and quarterly basis, undertaken by geographically dispersed frontline staff.
- Developing a virtual community of frontline staff undertaking data quality reporting, ensuring they are supported and guided effectively. Develop and maintain effective means of regular communication that enables you to provide direction and guidance and allows staff to escalate issues and queries as required.
- Produce management information and insight, as required, relating to compliance and data quality activity reporting within your region. Identify trends and issues that require resolution and communicate these two decision-makers. Regularly present this to the Performance Lead.
- Liaise with the wider network of Compliance and Data Quality Support Officers to provide responses to queries w information is already recorded or known in the corporate memory.
- Provide advice, guidance on compliance and data quality matters escalated to you by frontline staff. Decide when necessary to escalate issues further for senior staff awareness and involvement.

**Please refer to the role profile attachment below for more information.**

**Additional Information**

Applications for part-time working would be considered however due to the nature of the role the minimum hours would be 30 hours per week over 5 days.

The post holder will be based at one of our HMCTS sites in the NW Region. Regular travel to Regional Support Office in Manchester is required

Blackpool Civil and Family Court site at Chapel St is permanently d and new courthouse is under construction.

**Hearings: Fleetwood Court, The Esplanade, FY7 6AT,**

**Admin: 2-8 Market Street, Blackpool FY1 1ET. DX 724900 Blackpool 10.**

**Skilled Worker Visa**

The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.

The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. **You can read more about Skilled Worker visas and the eligibility criteria.**
- Additional Information

**EXTERNAL ONLY**

**Working Arrangements & Further Information**

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s