Current jobs related to 1st Line Support Technician Inside Ir35 - Edinburgh - Lorien


  • Edinburgh, United Kingdom Lorien Full time

    **2nd Line Support Engineer - Azure Desktop - Inside IR35** We have an great new opportunity for a 2nd Line Support Engineer experienced in Azure to join our client who is a Global IT Service Consultancy. This role will be on an initial 6 month contract, based in Edinburgh and Inside IR35. This key role will be based in Edinburgh and will report to the 2nd...


  • Edinburgh, United Kingdom Consider IT Full time

    **Overall role** At Consider IT, we help business do incredible things. We keep vital IT up-and-running - but then we go further to make sure it’s performing and, in turn, empowering teams. If you share our enthusiasm for creating and maintaining the systems, software and networks that people depend on, we’d love to hear from you. **What we’re...


  • Edinburgh, United Kingdom Lorien Full time

    **Senior User Researcher - Inside IR35 - Edinburgh** **Essential skills** - Experience in a senior role in a digital research setting, designing and delivering a wide range of inclusive user-centred design research including: negotiating research briefs, leading research activity, and delivering actionable insights. - Ability to communicate research...


  • Edinburgh, United Kingdom Lorien Full time

    **Operations Tier 2 Analyst** **INSIDE IR35** **£250-£300 p/d** **ASAP Start** **Edinburgh - onsite Some late night and weekend working** We are currently recruiting for an Operations Tier 2 Analyst, in the FinTech industry, who will provide day to day Tier 1 - 2 operational support for all voice and video systems. For this role, you will need to have...

  • 1st/2nd Line Support

    2 weeks ago


    Edinburgh, United Kingdom Lorien Full time

    **1st/2nd Line Support - Near Edinburgh (Hybrid) - To 32K plus Bonus** Lorien's long-standing, successful and expanding client, with offices very commutable from Edinburgh and the surrounding regions, is looking to recruit a 1st and 2nd Line Support / Helpdesk professional to join their team. You'll be part of a squad putting their skills to good use...


  • Edinburgh, United Kingdom Lorien Full time

    IT Support Analyst Location: Edinburgh (Hybrid after onboarding)Salary: £32,000 - £38,000 + BenefitsWorking Pattern: Initial: 5 days per week on-siteAfter onboarding: Hybrid (3 days office / 2 days home)Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join our Edinburgh team. This...


  • Edinburgh, United Kingdom Office Angels Full time

    **_Are you experienced in troubleshooting and looking for a new role?_** Office Angels Edinburgh are looking for a Technical Helpdesk 1st/2nd Line Support who is keen to learn new skills and join our clients team based in Edinburgh City Centre. The hours of work are 8:30am-5pm with a salary of £28,000. You would provide 1st and 2nd line support to our...

  • Fund Controller

    1 week ago


    Edinburgh, United Kingdom Lorien Full time

    **FUND CONTROLLER - EDINBURGH - £300pd INSIDE IR35** Loriens client requires the experience and knowledge of a Fund Controller to cover Maternity cover for 18 months. - Preparing and providing support for investment valuations in accordance with IFRS 9 and IPEV. - Sanctioning release of funds at investment close or at specified date - Enabling and tracking...


  • Edinburgh, United Kingdom Adecco Full time

    UX Research | Banking / Financial Services | Creating Research Roadmaps and plans | Utilising indepth Interviews, concept and usability testing | Edinburgh 2 days/week onsite 2 days/week from home | £550-£600/day (inside IR35) | Initial 6 month contract Our client is looking for an experienced, hands-on, UX Researcher with experience in Financial Services...


  • Edinburgh, United Kingdom Lorien Full time

    **BUSINESS ANALYST - 6 MONTHS - INSIDE IR35 - Hybrid** Loriens Public Sector client has a fantastic opportunity for experienced Business Analysts to join a large scale and complex programme for an initial 6 month contract. Main duties include: - Plan, conduct and analyse a wide range of data and process models; - Undertake mapping business process flows...

1st Line Support Technician Inside Ir35

2 weeks ago


Edinburgh, United Kingdom Lorien Full time

**1st Line Support Technician (INSIDE IR35)**

Lorien Global have partnered up with a Global IT Service Provider and we are actively recruiting a 1st line support technician, to join our client's team on an initial 4-month contract

This role will be based on site 5 days a week in Edinburgh.

**Key accountabilities**

Provides technical support activities as part of service delivery provision and/or projects deployment, including installation, troubleshooting, problem resolution and maintenance. Responds to customer questions regarding operation and malfunctions. Advisescustomers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction May be mobile or based on site at a customer building or campus. Relatively self-sufficient, acting with some depth of specialisationin each area.

**Key experience required**
Proven track record of problem resolutions.
Demonstrated experience providing 1st line support.
Strong experience of ensuring service level requirements met.
Established involvement in ensuring response and resolution to escalated issues in a timely manner.
Problem ownership oriented.
Meets project deadlines and costs within own scope of responsibility.
Amends errors with workarounds or fixes provided in a timely manner.
Successful track record of working with third parties.
Skills matrix up to date with products / systems/ technologies and techniques.

**TECHNICAL SKILLS**
- Windows 7 / 8.1 / 10
- MS Office and Office 365
- Support for general PC/Laptop Hardware + Surface Pro devices

A valid security clearance is required for this role, to be considered you must be eligible to attain a valid security clearance.