Office Administrator Assistant

**Opportunity Awaits at one of our clients, Wave Exterior Maintenance: Seeking a Dynamic Office Administrator**

**Introduction**:Wave Exterior Maintenance is more than a typical cleaning business. We're on a transformative quest to make the world cleaner, one surface at a time. With our roots in Scotland, focusing on Fife and Aberdeenshire, we're at a thrilling phase of expanding towards a £10 million annual goal. Join us in this exhilarating phase as our pioneering Office Administrator

**Role Overview**:We require an exceptional individual for our part-time Office Administrator position. Your role is vital in ensuring smooth operations, managing lead processing, appointment scheduling, and client communications. You'll be the linchpin in our day-to-day activities, ensuring each task is executed perfectly.

**Key Responsibilities**:

- Expertly manage appointment scheduling.
- Act as the first point of contact for clients, providing exceptional customer service.
- Coordinate with our team to ensure seamless scheduling and follow-ups.
- Handle lead management and CRM system updates.
- Monitor inventory to ensure availability of necessary materials.
- Prepare various administrative documents, including invoices and reports.
- Innovate and improve administrative processes.
- Tackle various ad hoc responsibilities.
- Thrives in a dynamic environment and adept at juggling multiple tasks.
- Keen attention to detail for schedule management and client follow-ups.
- Collaborative, friendly, and committed to excellent customer service.
- Problem-solving skills and patience are essential.
- Previous experience in administrative or customer service roles, particularly in the trade sector, is advantageous.
- Eager to learn and innovate in a pioneering role.
- Tech-savvy with proficiency in appointment management software.
- Residency in or near Fife, with local community knowledge.

**What We’re Not Seeking**:

- Lack of teamwork spirit.
- Negative beliefs about business possibilities.
- Apathetic or unmotivated attitude.
- Need for constant external motivation.
- Reluctance to learn and adapt.
- Short-term job seekers - we're looking for long-term commitment.

**Why Join Us**:This inaugural administrative role offers immense growth potential. You'll be instrumental in shaping our company's administrative backbone. The role promises a collaborative, non-corporate environment, ideal for significant career development.

**Job Specifics**:

- Part-time role with flexible hours.
- Primarily remote work with occasional in-person meetings in Fife.
- Competitive salary and performance bonuses.
- Opportunity for role and career advancement.
- Technical resources provided.

**Compensation**:

- £12 per hour, paid monthly.

**Working Hours**:

- Part-time: 9am-6pm, two days a week.
- Occasional evening and weekend work, with advance notice and paid overtime.
- Future potential to increase workdays.

**Our Company Ethos**:We pride ourselves on quality, reliability, and customer satisfaction. Our values encompass professionalism, environmental kindness, continual learning, and community involvement. These principles guide our ambitious vision, including a £10 million turnover goal, team expansion, and widespread recognition across Scotland.

**Job Type**: Part-time

**Salary**: £12.00 per hour

**Benefits**:

- Flexitime
- Work from home

Schedule:

- 8 hour shift
- Flexitime

Supplemental pay types:

- Performance bonus

Application question(s):

- What experience do you have for this role?
- Why should we hire you for our Office Administrator?
- Why do you want to work for Wave Exterior Maintenance?

Work Location: Hybrid remote in Dundee, DD3 6EW