IT Technical Trainer

**Package Description**:

- Bonus scheme
- Cycle to work scheme
- 25 days annual leave plus bank holidays, plus each year you will have the option to buy and sell leave
- Enhanced maternity and paternity leave
- Wellbeing Scheme, provided through Health Shield, giving every colleague - and their dependents - unlimited access to GPs and counselling, as well as cash back on a wide range of health and wellbeing treatment
- Employee Support to include Life Assurance and critical illness pay
- 24/7 Colleague Assistance Programme and Financial Wellbeing Support - access to affordable loans, savings accounts, advanced earned pay, and financial education via salary finance
- Online savings
- major retailers, utilities, entertainment plus many more

About Our Opportunity
A global market leader headquartered in the Northwest is seeking a Technical Trainer to join its dynamic IT team. As the organisation undergoes a significant digital transformation, this role will be central to ensuring employees across the business extract maximum value from new tools, systems, and platforms.
You’ll be part of a collaborative, forward-thinking team, shaping how technical knowledge is delivered and consumed across the UK and Europe, and supporting learning globally through innovative training approaches. Based in Warrington, with travel to other locations as needed, this is a unique opportunity to play a hands-on role in the implementation of enterprise-level solutions.
What You Will Be Doing
**Your key responsibilities will include**:

- Curriculum Development: Creating training plans, course outlines, and engaging learning materials.
- Training Delivery: Running live training sessions, workshops, and webinars across multiple geographies.
- Needs Assessment: Analysing skill gaps and tailoring programmes to address business requirements.
- Content Creation: Developing eLearning, user guides, and other multimedia training assets.
- Assessment & Evaluation: Measuring training impact through feedback, testing, and performance reviews.
- Staying Current: Keeping up with the latest tools, platforms, and digital training methods.
- Collaboration: Working cross-functionally with SMEs, product owners, and internal teams to ensure training is fit-for-purpose.

**Additional Responsibilities**:

- User Support: Acting as a point of contact for technical training support and troubleshooting.
- Security Training: Supporting the Information Security team with awareness initiatives and compliance tracking.

About You
You’re an experienced trainer with a strong technical background and a passion for helping others learn and succeed. You have the confidence to work independently, the communication skills to engage diverse teams, and the organisational mindset to manage multiple projects across locations.
**Essential Skills & Competencies**:

- Proven experience in a training role, preferably with a technical or IT focus.
- Comfortable working with technical tools and systems.
- Willingness and ability to travel (Full driving licence required).
- Strong planning, communication, and stakeholder engagement skills.
- Proficiency in Microsoft 365 (Teams, Word, Excel, PowerPoint, Visio) and Adobe Photoshop.

**Desirable**:

- A recognised training certification (e.g., A1 Assessor or equivalent).

**Soft Skills**:

- Excellent interpersonal and communication abilities.
- Able to translate complex technical concepts for non-technical audiences.
- Confident in presenting and facilitating discussions.
- Flexible, proactive, and eager to continuously improve.
- Good business awareness across functions such as IT, HR, Finance, and Operations.

This is more than just a training role—it’s your chance to influence and enable change at a global scale within a progressive, people-focused organisation.
**Who we are**:
Our purpose is to create a future where the materials we use don’t need to be extracted from the planet.’
At EMR, we give new life to unwanted materials. Every year, we recycle 10 million tonnes of metals and plastics, saving 19 million tonnes of carbon from entering the Earth’s atmosphere, diverting waste from landfill and protecting resources and habitats.
We couldn’t do any of this without our team members. In return for all they do, we do everything we can to create an environment of belonging, value, support and growth.
We’re proud to have achieved Great Place To Work status, but it’s about so much more than a badge. It’s about being recognised by our people for the continuous work we do to do better for them:
‘The people who work here are from varied backgrounds and have a variety of beliefs, all of which are accepted and respected.’
‘I’m encouraged to keep a healthy work-life balance so that I can be performing at my best.’
‘I’ve been supported every step of the way in my career progression.’
‘‘EMR offers a fantastic and inclusive environment; collaboration across the whole business, humility and hard work.’
We couldn’t do any of this without ou