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Technical Trainer

2 weeks ago

Warrington, United Kingdom Avanti Full time

Technical Trainer

I’m working with a fast-growing technology business delivering global data privacy and stakeholder management solutions. Their products address a huge and growing market that is in the forefront of company's minds due to GDPR and other global regulation.They are based in Warrington and deliver solutions globally in a multitude of sectors from Pharma to Financial Services.

They have an urgent need for a Technical Trainer with experience of delivering training both internally and externally to clients. Our client is a leading software solutions business with a reputation for building long lasting relationships with their clients.This role is critical for their business growth.

Main responsibilities for the role are:

- The ability to deliver training in all aspects of their in-house, bespoke software product and business process’
- For this role you MUST have a strong SQL understanding
- Produce clear documentation detailing product guide, at a high level for trainee’s and new team members
- Provide internal training on the main product, for new and existing team members
- Understand technology, ideally from a tech background in Data or Development
- Plan and allocate training sessions with SME’s in the team, to deliver higher level product training
- Train and inform clients of technology related changes and upgrades
- Support the system change process from an end-user perspective by way of overview sessions, training support as required
- Create User Cases and Integration documentation to provide to clients, as part of their onboarding and ongoing support

The Technical Trainer will be required to deliver training and support onsite and remotely so must be able to commute to Warrington twice per week.