Logistics Coordinator

5 days ago

StokeonTrent, United Kingdom Benx Ltd Full time

**Logistics Coordinator**

**Based in Stoke on Trent, Staffordshire - On site**

**Monday to Friday, 8.30am - 5pm (45-minute lunch break)**

**The Benx Group of Companies** is a leading provider of façade products and solutions that enhance, protect and add value to buildings through innovation, technology and know-how.

**Key responsibilities include;**
- Keeping accurate records
- Maintaining health and safety standards
- Producing proof of delivery for customers
- Import & export documentation management
- Investigating operational queries and providing resolutions
- Taking telephone calls from both customers and suppliers
- Managing Supplier invoices - checking off and amending PO
- Despatching orders within Sage
- Organising transport with couriers, hauliers and third-party providers
- Offer support to offer departments to provide operational assistance.
- Supplier reviews
- Managing and review of Logistics non-conformance
- Raising claims with hauliers
- Calls to site to check requirements and book in deliveries
- Strong attention to detail
- Excellent administration skills
- Enthusiastic, committed and reliable
- Ability to work in a collaborative environment
- Excellent customer focus, both internal and external
- The ability to deal with customer queries/complaints in a diplomatic manner
- Confidence and ability to engage effectively with people at all levels, both in person and by telephone
- Good working knowledge of Microsoft Word, Excel and Outlook with experience in Stock Control systems desirable
- Experience with import/export procedures desirable

**What we can offer you**:

- Performance-related bonus
- Training and development opportunities
- 26 days holiday entitlement per annum (plus bank holidays), including a Christmas Shutdown
- Opt in Employee Healthcare plan
- 1 x Salary Life Assurance
- Access to Mental Health First Aiders
- Annual Pay Review
- Reward and recognition schemes

**We are an Armed Forces Friendly Employer**

**Job Types**: Full-time, Permanent

Pay: £25,890.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- On-site parking
- Sick pay

Work Location: In person

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