Administrator / Business Support - Adult Social Care

**Do you have administration experience? Would you like to work for a dedicated charity that support individuals with learning disabilities to live the best life possible?**

At Hft, we are recruiting for a **Business Support Officer** to join our team. The role will be supporting our **Cheshire & Merseyside and Lancashire** regions with administration around finance, employee engagement and office management - see more about the role below. You may be required, where necessary, to travel between key locations within the regions as agreed with your manager.

**Apart from a rewarding career, what's in it for you?**

There are a range of benefits and career development opportunities at Hft. We’ll give you a comprehensive induction, full training, and support along the way.

As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to the LifeWorks - the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.

**What else?**
- Qualification in Business Administration Level 3 or similar, if you do not already have a relevant qualification
- 33 days annual leave (including 8 days statutory Bank holidays)
- Access to the 100's of discounts and vouchers for your favourite brands such as Apple, Sky, ASDA and many more
- Access to award-winning training and development
- Annual staff award scheme
- Refer a friend scheme
- A contributory pension scheme & life assurance
- Free DBS Check

**About you**

You will have previous administration experience and strong IT knowledge, including experience of using Microsoft Office with the ability to produce reports and presentations within Excel, Word and PowerPoint. Though the role is a hybrid role it would be beneficial if you had experience of working within an office environment.

Good financial understanding of management accounts including working knowledge of purchase and sales ledger as well as petty cash, credit card reconciliation is key.

You will have a strong understanding of GDPR and experience managing sensitive data including workforce documentation. You thrive under pressure and have the ability to work in a fast-paced environment, are keen to learn and adapt to new systems and processes all while maintaining attention to detail and accuracy.

We are really passionate about what we do and look for likeminded individuals with a positive attitude to people with learning disabilities

**About the role**

As a Business Support Officer, you will support individual areas and provide positive and timely business support for the Care and Support function to meet their delivery of organisation business processes. This will include finance, data gathering, employee engagement/support (on-board/off-board) as well as mobile phone device management and registered area office management.

Whilst individual roles will be based locally within an area office (within the geographical region), the Business Support Officer will be part of the wider Business Support team for the Region and will report to the respective Regional Business Support Manager who will determine working patterns in collaboration with the Registered Area Managers.

**Responsibilities include**
- Invoicing and PO support
- Raising invoice recharges and journals including for example, online purchases for people we support, emergency cash advances, fuel, mileage and service car leases
- Income returns and support local banking
- Credit card reconciliations
- Petty cash management
- Fundraising income support
- Reward and Recognition support including for example, localised support for GEM vouchers, Refer a Friend process support and any other related organizational reward and recognition initiatives.
- Dealing with support queries and redirecting appropriately
- Looking after incoming and outgoing post
- Liaising with visitors and contractors
- Employee / engagement support
- Fleet management support
- Agency support
- Health and safety management
- and other tasks as required.

**Job Types**: Full-time, Permanent

**Salary**: £23,559.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Employee discount
- Gym membership
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ellesmere Port: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Administrative experience: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Ellesmere Port