Guest Experience Host

2 weeks ago

London, United Kingdom PPHE Hotel Group Full time

**Guest Experience Host**

We are recruiting for a** Guest Experience Host** for one of the Coolest Hotel in Hoxton Long revered as London’s effortlessly cool cultural core, Hoxton’s hip new resident is about to hit the scene. The 26-floor art’otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, a gym, and two destination restaurants.

As our **Guest Experience Host,**you will receive:

- **Salary: £13.48 per hour plus great benefits**:

- Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Two free meals per day - including days off if you wish to come in
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme - up to £750
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award-winning training

**As a Master of your Craft, you will**
- Be the first point of contact for our long-stay guests, meet and greet, and regularly check in.
- Strive to provide the best service possible with every interaction with our guests from check-ins to simply answering the phone
- Have a good Knowledge of the Hoxton/Shoreditch area.
- Have a strong work ethic and will be well-presented and personable
- Enjoy collaborating with other departments

If you share a passion for art, culture, and hospitality, art’otel is where people’s talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; and by encouraging their passion for art and appetite for the finer things in life.

**be bold. be creative. be original.

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