R 186265 Senior Pensions Administrator

1 week ago


Orpington, United Kingdom Mercer Full time

Note: This role can be based anywhere in the UK

What can you expect?
- An opportunity to join an established and client focused Pension’s Admin team
- A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment
- To build and maintain an excellent rapport with our clients, providers and colleagues across the Group
- Supportive on the job training.

What you will be rewarded with?

We offer competitive salaries and comprehensive benefits including:

- 25 Days Annual Leave, with the option to buy or sell up to 5 days per year
- Excellent defined contribution pension scheme with up to 12% employer contribution (based on a 4% employee contribution)
- Private Medical Insurance

We will count on you to:

- Perform pensions calculations, enter pensions data and answer enquiries to the required standard using automated and non-automated manual/system processes across a wide range of member or scheme events
- Act as a coach and provide timely feedback to peers
- Respond to errors and ensure complaints are handled effectively
- Be a champion of change and provide opinions if you have an idea to create more efficiencies
- Act as a leader and peer review your colleagues work and guide them along the way
- Continuous achievement of 95% Service Levels for member processing and completion of scheme event processing in line with timescales agreed with the clients at the required level of quality.

What you need to have:

- Previous pensions administration experience (Defined Benefit and /or Defined Contribution)
- Knowledge and willingness to learn about different schemes
- Some people leader skills (confidence in providing feedback and conducting peer reviews)

What makes you stand out:

- Professional qualifications

About us

Mercer provides insights, advice and technology-driven solutions to help build brighter futures for our clients, colleagues and communities. Together, we’re redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being.

Mercer’s more than 25,000 employees are based in 44 countries, and the firm operates in over 130 countries.

Mercer is a business of Marsh & McLennan Companies (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annualized revenue approaching $17 billion. Through its market-leading businesses, including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment.

Marsh & McLennan Companies and its affiliates aim to attract and retain the best people regardless of their gender expression or identity, marital and civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs.

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift

Reference ID: R_186265



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