Sales Consultant

2 weeks ago

Stansted, United Kingdom coty Full time

SALES CONSULTANT
WORLD DUTY FREE, STANSTED AIRPORT
PART TIME, 2 DAYS (15 HOURS A WEEK)

ROLE SUMMARY

Travel Retail is a division of Coty; we are the world leaders in Luxury fragrance and cosmetics and are proud to hold the licenses for some of the most prestigious global brands which include Hugo Boss, Calvin Klein, Marc Jacobs, Gucci, Chloe, Kyle Cosmetics and many more.

Our purpose is to celebrate and liberate the diversity of beauty. We build brands to inspire and enable our consumers to experience the confidence and joy of expressing their beauty, their way.

BENEFITS ON OFFER

Day off on your birthday
Access to My Coty Shop with fantastic discounts
Generous family and wellbeing support policies
Private medical scheme
Income protection
Personal leave policies
Maternity leave from 12 weeks-6 months

MISSION AND RESPONSIBILITIES

The Beauty Advisor will be responsible for delivering sales targets across the entire Coty portfolio in a specific store by making sure to deliver outstanding customer service, execute in-store excellence and build retailer support.

**You will need to**: Meet and exceed Monthly sales targets with strong numeracy and literacy skills Demonstrate an exceptional level of customer service Work as part of a team Have excellent communication and interpersonal skills, be able to genuinely “consult” Have strong ownership and accountability Be passionate about beauty with exceptional grooming standards

KEY ACCOUNTABILITIES

Customer Service To deliver Customer Service standards in line with Service Excellence To ensure up to date training on training app (we live beauty) To adhere to Company uniform when applicable and grooming guidelines To find and suggest alternative and add-on sales, to trade up To deliver strong service level as well with retailer, agency and co-workers

Executional Excellence Delivery and maintenance of all deployed brand shelf layouts Perfect execution of all sites and promotional activity, immediate action to fix issues To utilize store influence and available POS tools to secure additional display where possible To ensure full availability of all lines and testers, correctness of retailer stock files, report issues as needed To maintain housekeeping routines and Company standards of all visual display, in line with brand and store guidelines

Team working To maintain excellent communication with the Retail Specialist To keep informed of all Company initiatives To develop relationships with store staff and management and liaise regularly with the Coty Geneva team when required To monitor agency staff - objectives, base product knowledge, focus

Standards To accurately complete Company paperwork within set guidelines and time limits To submit sales figures to retail specialist with trading comments on time To ensure the effective and efficient running of the store at all times

As an ambassador for our brands we are looking for Minimum of 2 years sales experience in beauty or other luxury sales related environment Flexibility, ability to go the extra mile Strong passion, ambition and drive A second language is a plus

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