Front of House Supervisor

2 weeks ago


Porthcawl, United Kingdom On Time Catering Ltd Full time

Job descriptionJob Summary

Duties
- Oversee daily operations of the front of house, ensuring smooth service flow and customer satisfaction.
- Supervise and train front of house staff, including waiting and bar staff to deliver outstanding service.
- Manage stock levels and place orders with suppliers as required.
- Collaborate with the chefs to ensure timely service and quality standards are met, as well as supporting them in planning menus.
- Ensure a high level service to customers, dealing with issues professionally to enhance customer experience.
- Maintain cleanliness and organisation of the front of house area, ensuring it meets quality standards.
- Implement training for new staff on hospitality best practice and operational procedures.

**Qualifications**:

- Proven experience in a supervisory role preferably within the hospitality sector, or otherwise a role with transferable skills.
- Strong leadership skills with the ability to inspire and manage a team effectively.
- Excellent communication skills with a focus on customer service excellence.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A passion for hospitality with a commitment to delivering a high-quality experience for customers.

**Job Type**: Part-time

Pay: £13.00 per hour

Expected hours: 20 - 30 per week

Work Location: In person

Application deadline: 08/08/2025
Reference ID: Isabella’s 001
Expected start date: 22/08/2025



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