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Veterinary Receptionist

2 weeks ago

Bury, United Kingdom Bury VetsforPets Ltd. Full time

**Bury Vets4Pets, Manchester Road**

**Due to significant refurbishment and expansion we are looking to recruit an enthusiastic, hardworking and motivated Client Care Advisor to join our team.**
- If you enjoy providing great service and working in a team, we have just the opportunity for you at Bury Vets4Pets._

**What your typical day will look like**

Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.

Your great client service during a client’s visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.

You will greet each client and offer support, guidance and expertise, managing payments and future bookings confidently. Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.

**This role is full time/part time and you must be available to work from 08:00-20:00 plus 1 in 3 Saturdays.**

**The attributes required**
- You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
- You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
- You are calm, attentive and always focus on the clients’ needs.
- You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
- You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
- Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

**Benefits**

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.

Location: BL9 9NY

**Job Types**: Full-time, Part-time, Permanent

Pay: £10.50 per hour

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Weekend availability

**Experience**:

- Veterinary Receptionist: 1 year (preferred)

Work Location: In person

Application deadline: 25/10/2024