In-home Customer Advisor

7 days ago

Basildon, United Kingdom Carpetright Full time

**Salary £18,069 (Guarantee of £25k for the first 3 months) + Uncapped Commission and Bonus'**

What is important to you in your next role? Flexibility? Variety? Fun? Competitive rewards?

You can have all of this and more at Carpetright and we'll even provide you with a van

We continue to exceed expectations and grow our business as we strive to remain the leading floor coverings and bed provider in the UK.

Key to our success is our people who are, and always will be the heartbeat of our great company.

We’re looking for an exceptional In-Home Customer Advisor to join the Carpetright family and become part of something special, as we drive forward and look to the future.

**How you’ll play your part**

Your role will be to visit our customers in their homes, measuring up and helping them pick the right flooring as they look to transform their home. If you like variety, autonomy and meeting new people every day, this is the role for you

Confidence is key as you’ll be engaging directly with customers in their homes, interacting with them and helping them make their decisions with a key focus on delivering an exceptional customer experience.

You’ll be part of a fantastic team, working closely with the store advisors and management team to support the sales process.

**What you’ll need**

The key to success in this role is a clear drive and passion for customer service. You’ll need to be meticulous about detail and have an interest in home decor.

We can teach you about our amazing products and services (and how to measure) and provide you with market leading training to help get you up and running. What we’ll need from you is a professional and friendly approach, a good dose of enthusiasm and the ability to build rapport with customers quickly and effectively.

It’s likely that you’ll have worked in a role that involves working outside of the usual workplace (in a customers’ home) and are comfortable working in a target focused environment.

**Other key requirements**:

- A driving licence
- Willingness to be mobile and happy to travel to customers’ homes
- An obsession for attention to detail
- Comfortable with autonomy
- A flexible approach to working hours across the week, including weekends and evenings
- The ability to adapt to working in different environments
- Self-motivated with the ability to use your own initiative
**What’s in it for me?**

Working for Carpetright is like being part of one big family. With market leading training and an attractive salary and commission structure in place, this is a great opportunity to drive your career forward with a fantastic brand.

**Next steps**

We hope to hear from you soon

**Job Types**: Full-time, Permanent

**Salary**: £18,069.00-£25,000.00 per year

Additional pay:

- Bonus scheme
- Commission pay
- Performance bonus

**Benefits**:

- Company car
- Company pension
- Employee discount
- Life insurance
- On-site parking
- Referral programme
- Store discounts
- Wellness programmes
Schedule:

- Day shift
- Weekend availability
**Experience**:

- In-Home Customer Advisor: 2 years (required)
Licence/Certification:

- Driving Licence (required)

  • Customer Advisor

    4 days ago

    Basildon, United Kingdom B&Q Full time

    **About the role** **Customer Advisor Building & hardware** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Basildon** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the...

  • Customer Advisor

    2 weeks ago

    Basildon, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 18 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Basildon** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...

  • Customer Service Advisor

    5 days ago

    Basildon, United Kingdom Peabody Full time

    **Peabody**has an exciting opportunity for a **Customer Service Advisor** on either a** full or part time, permanent** **basis.**This is a**Hybrid role**working between the Pitsea office and home based.** **In return, you will receive a competitive salary of circa **£24,400 per annum.** - Do you have experience working in an environment where you use...

  • Customer Advisor

    2 weeks ago

    Basildon, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - TradePoint** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Basildon** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...

  • Automotive Customer Service Advisors

    5 days ago

    Basildon, United Kingdom GOLDMAN & FINE GROUP LTD Full time

    **Goldman & Fine Group is looking to recruit a Customer Service Advisor in the essex area.** My client is a busy, established chain of vehicle repair centres, offering an attractive rate of pay and excellent working environment for a experienced bodyshop customer service advisor **The Bodyshop Customer Service Advisor will**: - Discuss and take down repair...

  • Customer Service Advisor

    2 weeks ago

    Basildon, United Kingdom HAYS Full time

    Job DescriptionCustomer Service Advisor Customer Service AdvisorBasildon | Permanent | £27,500 annually Excellent Benefits Your new company:A leading organisation with a strong presence across Essex is seeking a proactive and organised Customer Service Advisor to join their busy call centre team. This is an exciting opportunity to become part of a...

  • Customer Service Advisor

    1 week ago

    Basildon, United Kingdom Build Recruitment Full time

    Customer Service AdvisorBasildon Permanent, Full Time We’re looking for a proactive and organised Customer Service Advisor to join our busy call centre team in Basildon. This is a fantastic opportunity for someone with excellent communication skills and a passion for providing first-class service in a fast-paced environment. About the Role As a Customer...

  • Customer Service Advisor

    2 weeks ago

    Basildon, United Kingdom OPR Associates Limited Full time

    We have a great opportunity to embark on a career at a national and well-recognised bank as a Customer Service Advisor! **Role Duties**: - Inbound calls and maybe some outbound, handling calls from customers transferring balance from one credit card to another - Taking Debit card payments, money transfers or balance transfers ensuring accuracy and...

  • Customer Resolution Advisor

    2 days ago

    Basildon, United Kingdom Evri Full time

    At Evri we understand that searching for your first job, your next job, or that big promotion is a huge milestone. Here at Evri we always think about what it’s like to be in your position when making those big decisions. It takes courage to make change happen in your life, and we’re here to help you with that. We’re here for the first step, the next...

  • Mortgage and Protection Advisor

    2 weeks ago

    Basildon, United Kingdom Countrywide Full time

    **Due to our growth and success, our Abbotts brand in Basildon now has an opportunity for a Trainee or Experienced Mortgage and Protection Advisor to join them.** We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable,...