Sales Support Administrator

2 weeks ago


Halesowen, United Kingdom Workstreet Full time

**Sales Support Administrator -Immediate start**

**Office Based
- Mon to Thurs 8.00 - 4.45pm & Fri 8.00am - 4.30pm**

**Halesowen**

**£24,000 to 28,000 Basic per annum Negotiable**

Based at the Halesowen location you will be a key member of a small but busy Office, acting as first point of contact for telephone enquiries and a key contributor in the preparation of quotes and entering sales orders. The position reports to the SalesOffice Manager.

The role will include accounts that have to be managed to ensure enquiries are received and returned in a timely manner and within agreed SLAs. Chasing quotations, processing orders and ensuring parts are delivered on time and in full.

**Key skills required**
- Excellent Microsoft Package ability
- Clear telephone voice
- Previous experience within a sales desk role in the fastener industry beneficial (not cold calling)
- Full customer service ability
- Good communication skills
- Work with field sales team and obtain data they require
- Time-keeping
- Excellent attendance track record required

**Responsibilities**
- Management of Quotations
- Log each enquiry from Key Customers.
- Create RFQ for each part and send to approved suppliers.
- Receive back prices and create a 'best-cost’.
- Present and discuss costs before making a quotation to Key Customers
- Maintain quote log on a daily basis
- Translate orders, once received, by referring back to the quote pack
- To manage the introduction of new parts onto computer system in liaison with all departments
- General enquires and maintaining customer relationship
- Periodically visit, webex or conference calls with customers
- Complete customer portals or similar dependent on customer requirements
- General Administration including raising credit notes for returned parts and cover for colleagues

**Additional Keywords**:Sales Account Manager**, Enterprise Business Representative, recruitment, Business Development Executive, BDE, Sales Executive, Sales Representative, Sales Rep, Telesales Rep, Telesales Representative, Lead GenerationExecutive, Lead Development Representative, Software Sales, IT Sales, Telesales Executive, Telemarketing Executive, Outbound Sales Rep, Internal Sales Rep,


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