Dental Receptionist

1 week ago

London, United Kingdom The Dental Centre Full time

**What the role involves**:

- **Opportunity to work full time, Monday to Friday from 08:30 - 17:45**:

- **Essential** - Dental reception experience with SOE**:

- **Desirable - Chinese speaking**:

- Understand the vision and brand message for the practice
- Front of house and receptionist duties; telephone management including booking and rescheduling appointments
- Processing payments and recording daily takings
- Opening and closing the practice
- Provide outstanding customer service at all times, deal with patient objections effectively and efficiently
- Follow all practice systems and procedures
- Any other ad hoc responsibilities as reasonably requested

**Benefits**
- Auto enrol pension scheme
- 24/7 access to free Employee Assistance Programme
- 20 day holiday allowance plus bank holidays (pro rata)
- Dental allowance and eye care vouchers for VDU users
- Career opportunities across the Dentex Health group

**What we need from you**:

- Good communication and customer service skills, keeping patient satisfaction in mind
- Excellent professionalism and relationship building skills
- Able to work intuitively and adapt to change
- Strong work ethic, teamwork ability with an enthusiastic people-first attitude
- High levels of attention to detail
- Proficient user of the requisite dental software and Microsoft package
- Vaccinated against Covid-19

**About us**:

- Working in a comfortable and relaxed environment at The Dental Centre, everyone at our practice is committed to providing the very best in dental healthcare. Our dental team bring a wealth of experience to the practice and have individually obtained high standards of professional qualification.
- We strongly believe that identifying the right treatment for you is a two-way process and part of ongoing communication between dentist and patient. We have a caring team who collectively work hard to ensure that your visit is a pleasant and relaxing one. Patients’ safety is at the forefront of our mind and our patient safety charter can be viewed here.
- Our team comprises four dentists, five hygienists, a specialist oral surgeon, a specialist periodontologist and implantologist, two nurses, two receptionists and a practice manager. We also have access to a carefully chosen range of leading specialists who will help us fulfil all your dental needs.
- This is a great opportunity to join a high growth company that can offer excellent career progression and development prospects. This role would suit somebody who enjoys a variety of work and has experience already as a receptionist or customer services. Dental experience highly desirable.

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