Private Receptionist

2 weeks ago

London, United Kingdom MyHealthcare Clinic Full time

We are an award-winning medical group focussing on exceptional clinical care coupled with a 5* service and clinic experience.

**The Role**
- We are looking for well presented, customer focussed, enthusiastic, friendly Front of House members with a desire to advance their career within a fast-growing entrepreneurial healthcare company. You will join our friendly team of staff working as part of the front of house team.
- We are looking for someone to be able to sell our products and treatments whilst ensuring the patients needs and requirements are met and to ensure consistency.
- We value long term joiners and support staff in their personal development and progression in our business.
- **Location**: Fulham **Clinic - 15 Vanston Place, Fulham, SW6 1AY ( with flexibility to attend other locations )**

**Key Responsibilities**
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls to appropriate individuals or departments
- Sell treatments and act as a Treatment Care Coordinator
- Discuss a wide range of services on offer including our membership plans
- Perform data entry tasks and maintain accurate records
- Sort and distribute incoming mail and packages
- Assist with clerical tasks such as filing, photocopying, and scanning documents
- Maintain a clean and organized reception area
- Customer service experience. This could be from retail, hospitality, healthcare or other relevant industry. Healthcare experience not required.
- Well presented
- Friendly and approachable manner
- Efficient worker with excellent time management and organisation skills with a strong attention to detail
- A true team player with excellent attitude to their work
- Excellent written and spoken English skills (does not need to be first language)
- Must have a flexible nature and be motivated to work within a high-growth, evolving company
- Additional languages are an advantage
- Competent hands on user of IT systems & MS office (Word and XL). Training on our in house systems provided.
- Willingness to improve and develop new ideas and processes is always well received

**Additional profile - Supervisor / Management experience**

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£26,000.00 per year

Additional pay:

- Bonus scheme
- Performance bonus

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
- Weekends only

**Experience**:

- Receptionist: 2 years (required)
- Sales: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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