Housing Management Coordinator

**Housing Management Co-ordinator**

Webb Ellis Court, Scarborough

Permanent, Full Time (37.5 hpw)

**Salary**: £19,650 to £21,178 pa, plus Brilliant Benefits

£10.05 per hour if you’d prefer a casual job

**Empowering customers to live rewarding and happy lives. That’s when it hits home.**

We have a fabulous job opportunity for you to join our awesome team as a Housing Management Coordinator. We support our brilliant customers who are over 55 with varying care and support needs.

They live in a Community Wellbeing Scheme which has 63 1 and 2 bed apartments. This environment allows our customers to remain as independent for as long as possible and access care provided by our brilliant reablement team.

You’ll be our Housing and Property Guru Focussing on tenancy support, you’ll provide a housing management service to our customers, supporting them to manage their tenancy and rent accounts. You’ll also help our customers with their housing benefit claims and making sure that these are received on their rent account.

You’ll turn around vacant bed spaces so that new customers who need our help can move in quickly. You’ll also make sure our service achieves maximum occupancy, and that we are health and safety compliant

**About you**

You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds.

You have some experience in safeguarding, risk assessments, confidentiality, support plans, alongside working collaboratively.

As our Housing Management Coordinator, you’re experienced in managing a housing management caseload and overseeing landlord and housing management duties. You know all about re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.

You’re also great at managing your own time and have strong written and verbal communication skills.

To make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe)

To make sure our customers are well supported, it’s important that you’ve had a job in a housing environment before. Don’t worry, we won’t drop you in the deep end, we’ll help to you understand how things work at Home Group

As this is a community-based job, you need to be able to drive, as well as having access to a vehicle insured for business purposes. Don’t worry, we’ll pay you expenses to cover this use
- When you join as a Housing Management Coordinator, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one._

**About our team**

You’ll work alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us we’re not just a team we’re a ‘work family’.

You’ll be supported by the Community Wellbeing Scheme Manager who brings a wealth of experience to the role. You’ll also work alongside our care team who are managed by our experienced Registered Manager, Bridie. There are 19 of us in the team and we don’t just love to support our customers, we’re there for each other too

**Working hours**

We provide 24-hour support to our customers each day and every day. You’ll work on a rota basis and take your turn working days, evenings, weekend and bank holidays.

We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you

**Be yourself at Home**

Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work

**Casual job?**

Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank. You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid weekly

**More about this job**

If you’re not reading this advert on our job pages, press the **APPLY NOW** button to access lots of useful stuff You can download the Housing Management Coordinator Job Description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards

**Work Locations***: Scarborough (Old Rugby Way) Webb Ellis Court 27 Old Rugby Way Scarborough YO12 6