Credit Controller

2 weeks ago

Ashford, United Kingdom Brakes Full time

Brakes are currently recruiting a talented and collaborative **Credit Controller** to join our Finance team in Ashford. We have multiple roles available on a 9-month FTC and 12-month FTC, although we are offering fixed term contracts, Brakes is ever growingwith lots of exciting opportunities for internal colleagues. Our Finance colleagues are a central hub of knowledge, and as a Credit Controller, you’ll be on hand to support your area of the business in every way possible. As a **Credit Controller, **you will work to find solutions and ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’llhave some fun along the way - Management of your own portfolio of accounts, ensuring adherence to contractual payment terms and credit limits, mitigating risk and potential bad debts. - Ensure a culture of effective working relationships, close collaboration and communication is developed and maintained across all finance teams and internal colleagues. - Provide excellent customer service by developing and maintaining strong working relationships with customers. - Meeting of period targeted KPI’s using department procedures. - Receive incoming calls and record all queries promptly and accurately in support of cash collection activity. - Query management - provide copy invoices, proof of delivery, credit notes, and liaise internally to progress any queries preventing payment that are being handled in any other department. - Attend internal and external Customer meetings. - Escalate to Team Leader/Manager any internal or payment issues with customers. - Looking for continuous improvement and identifying best practices and effective business controls which will positively impact business results. - Other Ad Hoc duties as requested by Team Leader/Manager You’ll live and breathe Customer First, with an innovative and agile approach to identify new ideas and methods. You’ll enjoy working collaboratively with a dedicated focus on driving results. You will be resilient - accepting and learning from mistakesand building future solutions. Naturally, you will embrace an inclusive working environment and be committed to acting with integrity and honesty in everything you do. **Required skills and competencies**: - Ideally minimum of 2 years credit control experience. - Knowledge of SAP. - Intermediate Excel skills (pivot tables, vlookups etc). - Remains Calm under pressure. - Takes ownership for own performance and identifies areas for improvement and development. - Can adapt to new systems and procedures. - Reliable, affable, and can communicate effectively with both internal and external customers and at all levels. - High level of accuracy and attention to detail. - Flexible "Can do " attitude. What you’ll

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