Sales & Retention Co-ordinator

2 weeks ago


Manchester, United Kingdom Sage Group PLC Full time

About our Sales and Retention Co-ordinator role
Our Accountancy and Practice team at Sage are constantly striving to make Sage the software of choice within the professional Accountancy world
With a focus on supporting the Practice Success Managers Manager’s the Sales and Retention Co-ordinator plays a pivotal role in the retention and growth of our Accountants base whether for desktop Practice Solution products, Network Bundles or Sage Business Cloud products. As part of an expert team you will also work closely with Accountants to support the resolution issues ensuring they receive the highest level of service.

**Key Responsibilities**
- What’s in it for you?
Gaining in depth knowledge of Sage’s accountancy products gives you an amazing insight into the world of accountancy and sales, you will build relationships within Accountancy practices giving you a fantastic springboard to pursue a career in Account Management as part of our Practice Success Team.
Summary of your day-to-day?
You will work closely alongside our Practice Success Manager’s to ensure orders are processed and that queries are dealt with in a timely manner. You will have a high level of interaction with Accountancy practices ranging from customer renewals, retention and working with them to grow their business. New sales queries will also form part of your role for our desktop Practice Solution including upgrades, downgrades and cancellations.
Minimum qualifications / experience
- Experience in a sales or retention position.
- Proficiency in using Microsoft; Word, Excel, Outlook and PowerPoint
- A good understanding of working in a SaaS or similar environment.
- Strong presentation skills.
- Commercial experience in a similar role.

Dig deeper about who we are:


Your benefits

- Comprehensive health, dental and vision coverage
- Work away scheme for up to 10 weeks a year
- On-going training and professional development
- Paid 5 days yearly to volunteer through our Sage Foundation
- Flexible work patterns and hybrid working
LI-MS2


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