Operations Executive

2 weeks ago


Plymouth, United Kingdom LivGreen Futures Ltd Full time

**Title**: Operations Executive

**Company**: Ventro Group

**Location**: Plymouth

Ventro, Firntec and LivGreen are an exciting group of companies focused on fire-safety services and net zero retrofit. As the Team Administrator, you will work closely and effectively with the Pre-Construction Manager. This is a vital role within the business providing support and assistance to our site-based surveying team; pricing and scheduling surveys required by our clients and assigning them to the surveying team.

**What you will get in return**:

- Generous basic pay
- Company tech scheme
- 30 days annual leave (including BH) and ability to purchase additional annual leave
- Healthcare scheme
- Regular company events
- Cycle to work scheme
- Company reward scheme (vouchers, etc)

**Duties and Responsibilities**
- Managing surveyor diaries.
- Plan surveys; taking into consideration the surveyor/client location.
- Provide excellent customer service.
- Schedule and assign required surveys to surveying team.
- Organise overnight stays including booking of hotels and travel as required.
- Liaising with clients and residents and keep them updated on their survey and its progress.
- Sending out resident letters; surveying date/surveyor name to be included.
- Establish and maintain positive relationships with staff, clients, and residents.
- Complete full cost estimates; providing accurate and timely estimations.
- Researching item costs including materials, labour, equipment etc.
- Review architectural plans - including floor plans.
- Experience of delivering exceptional customer service and will continuously work to provide a customer first culture
- Previous administration/scheduling experience beneficial
- Good Communication skills
- Organised
- Attention to Detail essential and ability to prioritise workload
- Ability to work well under pressure and within given timescales.

Note: Ventro prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible. We do not accept speculative CVs and no fee will be applicable if sent.

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Company events
- Cycle to work scheme
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



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