IT Field Services Coordinator

2 weeks ago

Salford, United Kingdom Depot Connect International Full time

**Depot Connect International**is the leading independent UK service provider for tank transport & depot services. We operate over 80 modern tractor units, and employ circa 300 people within our network of eight depots.

We’re looking for a highly motivated IT Field Services Coordinator to join our Manchester based team. In this role, you'll provide hands-on support across our UK depots and remote support for EU locations, playing a key role in driving our IT operations forward.

**Pay**: Up to £45,000.00 per year

**Key responsibilities include**:

- Providing onsite and remote IT support across UK and EU locations
- Leading on hardware deployments, site-level standards, and local network troubleshooting
- Supporting the IT Director on strategic projects
- Collaborating with the Helpdesk and technical teams to resolve escalated issues
- Designing and presenting reports/updates to stakeholders as required
- Supporting the Helpdesk team in managing the ticketing queue and assisting with any escalated tickets

**About you**:

- Ability to work in a fast paced environment with attention to detail
- 3+ years’ experience in a technical or IT coordination role
- Strong problem-solving and communication skills
- Ability to manage multiple projects and stakeholders
- A flexible, proactive mindset and willingness to travel
- Degree or equivalent experience
- Fluency in English (Dutch or German a bonus)

**What we offer**:

- Competitive salary
- Company pension
- Free on-site parking
- Discounted gym membership
- Opportunity to influence and shape the future of a growing organisation
- Supportive and collaborative leadership team

**Benefits**:

- Company pension
- On-site parking

**Schedule**:

- Monday to Friday

**Education**:

- Bachelor's (preferred)

**Experience**:

- IT support: 5 years (preferred)

**Willingness to travel**:

- 75% (required)

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