IT Field Services Coordinator

2 days ago

Salford, Salford, United Kingdom Depot Connect International Full time

Depot Connect International
is the leading independent UK service provider for tank transport & depot services. We operate over 80 modern tractor units, and employ circa 300 people within our network of eight depots.

We're looking for a highly motivated IT Field Services Coordinator to join our Manchester based team. In this role, you'll provide hands-on support across our UK depots and remote support for EU locations, playing a key role in driving our IT operations forward.

Pay:
Up to £45,000.00 per year

Key Responsibilities Include

  • Providing onsite and remote IT support across UK and EU locations
  • Leading on hardware deployments, site-level standards, and local network troubleshooting
  • Supporting the IT Director on strategic projects
  • Collaborating with the Helpdesk and technical teams to resolve escalated issues
  • Designing and presenting reports/updates to stakeholders as required
  • Supporting the Helpdesk team in managing the ticketing queue and assisting with any escalated tickets

About You

  • Ability to work in a fast paced environment with attention to detail
  • 3+ years' experience in a technical or IT coordination role
  • Strong problem-solving and communication skills
  • Ability to manage multiple projects and stakeholders
  • A flexible, proactive mindset and willingness to travel
  • Degree or equivalent experience
  • Fluency in English (Dutch or German a bonus)

What We Offer

  • Competitive salary
  • Company pension
  • Free on-site parking
  • Discounted gym membership
  • Opportunity to influence and shape the future of a growing organisation
  • Supportive and collaborative leadership team

Benefits

  • Company pension
  • On-site parking

Schedule

  • Monday to Friday

Education

  • Bachelor's (preferred)

Experience

  • IT support: 5 years (preferred)

Willingness To Travel

  • 75% (required)

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