Customer Experience Executive

4 days ago

Poole, United Kingdom Poole Audi Full time

We currently have an opportunity for a Customer Experience Executive to join our award-winning sales team.

In this role you will the first point of call for our sales customers, qualifying their requirements and booking appointments to meet our Sales Specialists. You will prospect our customers and record enquiries, ensuring all customer data is accurate and up to date on our systems and keeping digital records of all communications.

Experience of dealing with challenging conversations and handle rejection is a must

OTE £33k

Working hours - 42.5 hours per week, Monday to Friday, but also would work 1 in 4 Saturday with a day off in the week that week.

In addition to your basic and performance bonus, we offer a range of benefits to help with everyday life including:

- **Health Cash Plan -** which provides extensive mental health support, GP consultations cash back for dentist fees, opticians, prescription fees, professional care claims as well as private consultations.
- **Mental Health Support -**all our managers are trained in Mental Health as well as Mental Health First Aiders across our business to help support your when required
- **Simply Rewards -** access to 100+ amazing rewards and discounts, including gym memberships.
- **Car Benefit Scheme -**option to lease a car for the brand you work for, starting at £209 a month
- **Pension, with Aviva -**you can pay as much as you like into your pension, plus we company contribute as well
- **Life Assurance -**peace of mind for your nearest and dearest when they need it the most
- **Sick pay -**up to the discretion of your line manager
- **Paid Annual Flu Vaccinations -**early access to the flu vaccination onsite in Poole and Yeovil
- **Vehicle purchase discounts -**various ways in which you can purchase a new car from all our brands.
- **Discounts on services -**MOT, servicing, parts, accessories and merchandise reduced rates for you and your family**.**:

- **Local discounts -**with local hospitality and leisure brands
- **Holiday allowance -**30 days including bank holidays, time to spend with your friends and family
- **Cycle to work scheme -**with the Green Cycle initiative.
- **Refer a friend -**to come and work for us and be rewarded up to £2000, dependant on the role being recruited
- **Career development -**industry-leading training from the brand you represent and full ongoing support inhouse with our learning management system
- **Social events -**opportunity to get together with your colleagues, recent events have been go karting, Charity quiz nights, Goodwood, Private cinema trips

So, if you demonstrate our values, _**Energy, Expertise, Pride and Integrity**_**,**then we would like to hear from you as soon as possible.

HP

**Job Types**: Full-time, Permanent

Expected hours: 42.5 per week

**Experience**:

- Telesales : 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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