Student Operations Specialist

Vacancy details

**Talent pool**:

- Operations - Customer Service**Title**:

- Student Operations Specialist**Contract type**:

- Fixed-term Contract**Job advert**:
**Student Operations Specialist - 12 months FTC**

**Hybrid role - London (go to office around once a month)**

**About QA**:

- QA is the UK’s leading tech training and talent solutions organisation. We provide a comprehensive suite of services to help individuals and companies be winners in the digital revolution. Our unique combination of world-class digital and live skills development capabilities with proven workplace outcomes put us in a strong position to help close the global digital skills gap. We're actively breaking down the current landscape of learning and establishing a better one - you can make a difference with us and help transform lives by joining our Learning Revolution.**About the Position**:

- As a member of the Programme Support team in London, you will support the delivery of effective and efficient academic administrative support and guidance to all London programmes. The post-holder will work alongside a small team and take part in activities for a set number of programmes at Northumbria University London Campus.- Support for progression and awards boards including preparation prior to the board and communicating student awards and progressions post board.
- Support for Student-Staff Programme Committee meetings and the facilitation of good practice in the programme.
- Assessment monitoring including invigilation, arranging exam paperwork and exam-packs
- Liaise with London Programme Leaders to ensure Programme Handbooks are up to date at the start of the year and new intakes.

**About You**:

- Previous experience in administration.
- Experience in working with MS Excel.
- Demonstrable success in building good relationships with key internal and external parties.
- Experience of multi-tasking and delivery to agreed timescale
- Experience of planning and organising the activities of self and/or others.

**What We'll Do For You**:

- You may have noticed we’ve not stated the salary for this position. We’re currently working on creating more transparent salary bands across QA, so rest assured, our salaries are competitive and will be discussed as part of the recruitment process. We’re offering you; 27 days holiday plus ability to purchase 5 more days, 3 days a year fully paid training, 2 days a year paid charity volunteering, Medicash (healthcare moneyback scheme), casual dress code and more.As market leader in training, we know a few things about learning & development. You’ll have access to our bespoke development programmes as well as a clear progression structure to fulfil your potential.At QA, we celebrate our diversity and have won numerous awards that demonstrate our commitment to our inclusive culture. We want everyone to feel part of QA, so have created several welcoming networks that you can join, and we’ll set you up with a buddy to help get you settled in from day one. #LI-CS1 #LI-Hybrid #LifeAtQA**A little more about QA**:

- QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions
- Learning, Apprenticeships, Consulting and Higher Education
- all of which deliver innovative and cutting-edge skills solutions to UK organisations.At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.Vacancy location

**Location**:

- London, London, London (Middlesex Street)**Job Description**:
**Attachment****:

- 4756 Student Operations Specialist.docx (170 Kb)General information

**Reference **:1000004756