Order Management Specialist

2 weeks ago

Milton Keynes, United Kingdom Ingram Micro Full time

**Order Management Specialist**:
**About the Job**

An exciting opportunity has arisen for a result-driven person to join our Order Management Team on a permanent basis.

Our Order Management Team is a crucial part of the success and as the business continues to grow, we need to ensure we are able to effectively manage customers’ orders from receipt to delivery.

**What your role as an**Order Management Specialist**will involve**:

- Manage the end-to-end order management process
- Work collaboratively with our Sales teams, partners, and vendors to support with management of their valuable and complex orders.
- Processing orders, identifying the correct processing method to use
- Handling order related queries, ETA, licenses, and POD requests
- Handling back order and billing
- High attention to currency exchange rates and profitability
- Support the sales team with P&A, Stock quotes, BID’s

**To set you up for success, we are looking for the following skills and experience;**
- Previous experience in a Customer Service/Administrative/Order Processing environment
- A keen eye for attention to detail and accuracy
- Good PC skills, including Microsoft Office suite, specifically Outlook, Word and Excel.
- A desire to learn, grow and develop.

**We Are Ingram Micro**
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to
- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre
- and post
- sales professional support.

None of this is achievable without great people, with a complete customer focus.

Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.

LI-NA3

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