Investment Middle Office Services

**JOB DESCRIPTION**

Join us and explore Corporate Actions, ensure timely processes, develop strategic alignment, support teams, and drive success

As an Investment Middle Office Services (IMOS) Corporate Action Associate in the Middle Office Services Team, you will be responsible for managing the capture, analysis, and validation of corporate action event data received from the J.P. Morgan agent network and other information sources. This event data is used to update core systems to operationally manage the corporate action and to create cleansed notifications to be distributed to the underlying J.P. Morgan client base and other lines of business. Your key duty will be to deliver accurate and timely information to our clients, partners, and supported businesses.

**Job responsibilities**
- Processes of Corporate Actions covering the full lifecycle from Announcement Capture to Payments in a accurate and timely manner
- Is a primary point of contact for all corporate action activity across our EMEA client base, working as a trusted client partner and advocate, ensuring strong strategic alignment and open communication with internal & External stakeholders
- Provides support, guidance and training to other team members when required
- Identifies opportunities for process efficiency
- Exhibits effective communication with key stakeholders
- Adheres to firm and departmental procedures and controls
- Maintains timely resolution of Cash and Stock exceptions
- Monitors and resolves daily control checks
- Provides support to internal teams including Risk Management and Client Facing teams across regions
- Participates during User Acceptance testing phases for any system migrations
- Assists with team and departmental projects
- Understands the control environment and ensuring daily checks are completed

**Required qualifications, capabilities, and skills**
- Experience in working with and assisting in the running of an operations team
- Demonstrated leadership experience across process, risk and control within Investment Operations, including managing change
- Demonstrate experience of multi-tasking and effective time management with attention to detail in a fast-paced environment
- Strong partnership skills with experience of working with several different stakeholders to deliver a high quality service offering
- Microsoft Office skills: Excel, Word and PowerPoint
- Good understanding of the control infrastructure within Fund Services Accounting
- Experience in a Corporate Actions, Fund Accounting or Investment Accounting environment

**Preferred qualifications, capabilities, and skills**
- Strong sense of ownership and responsibility
- Approaches change with a positive attitude
- Comfortable with change, ambiguity, debate, conflict and informed risk taking
- Multi-tasker who can manage multiple streams of work concurrently
- Can identify opportunities for self-development and improving knowledge of the business in order to improve skills and deliver maximum service levels
- Ability to communicate effectively across multiple levels of the organization
- Ability to be flexible, follow and meet tight deadlines, organize and prioritize work and meet the clients expectations

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.