Support Worker

5 days ago

Luton, United Kingdom Response Personnel Full time

**Support Worker / HMO Coordinator** 37 hours per week Salary £22,000 - £24,000, dependent on experience Our client is a not-for-profit housing association that has been providing affordable housing in Luton and South Bedfordshire since 1962. We have a fantastic opportunity for an experienced Support Worker /HMO Coordinator to join an established and growingassociation. As an HMO Coordinator, you will be at the front line helping vulnerable HMO tenants and INSPIRING LIVES. **Due to travelling between sites, it is essential that you have a full clean driving licence and access to your own vehicle.** **Responsibilities - Support Worker / HMO Coordinator**: - Manage and take responsibility for the smooth running of "Houses in Multiple Occupation" (HMO) properties, once tenants have moved in. (You will be allocated 8 Houses and between 26-32 tenants.) - Build and develop strong relationships with existing and potential customers and colleagues. - Liaise with statutory and voluntary agencies. - Complete an assessment/support plan/risk assessment and implement. - Manage rent arears. - Provide weekly support to tenants as part of their support plan. - Complete tenant induction so that all tenants are aware of their rights and responsibilities. - To provide housing support to HMO residents as appropriate and in-line with company policies and procedures. - Keep up to date with the welfare benefit system and any legislative changes. - Promote services to the wider community. - Understand and follow policies and procedures always, including Health and Safety, Fairness, Lone Working, SOVA and Child Protection, reporting any concerns as required under legislation and Local Authority procedures. - Take responsibility for undertaking the appropriate level of Disclosure and Barring Service (DBS) check every 3 years, updating your manager of any changes in your status. **Skills / Experience** - Lone Working and self-management of workload - Extensive experience of working in a supportive environment with vulnerable service users - Working in a demanding, customer focused setting - Managing challenging behaviour - Supporting people with drug and alcohol dependencies - Working with mental health - Completing detailed risk assessments and support plans - Building strong relationships, whilst maintaining professional boundaries - Ability to challenge sensitively - Negotiation and influencing reasoning / diplomatic - IT literate, including the ability to use a range of office software packages e.g. Microsoft Word and Excel - Excellent written and verbal communication skills - Ability to prioritise workload, and meet/exceed demanding targets Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, IT/Telecoms, Industrial and Technical sectors. For information on other roles, we have available please call for further details.

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